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Data not showing in Operational Dashboards

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05-21-2019 07:46 AM
NicholasRutledge
by
Emerging Contributor
‎05-21-2019 07:46 AM

Good Morning,

I am experimenting with my personal account creating Damage Report Forms in Survey 123 and having the data feed to a dashboard like in the attached photo. I am experiencing two different issues. These issues also happen when I build a dashboard in a Web AppBuilder. Can anyone help me figure out these issues? ArcGIS Online Survey123 Geonet Operations Dashboard for ArcGIS Web AppBuilder for ArcGIS

  1. When I submit an item in survey123, my number indicator will not refresh sometimes never, and sometimes it takes it a little while. I've also been able to make it update by clearing my browser cache.
    • Is anyone else having these issues?
    • NOTE: I have the layer set to refresh to every 1 minute.

Operational Dashboard Indicators not refreshing and features not showing up when zoomed out on the map. I do not have a visibility range set on the layers for the map either.

  1. When I submit an item in survey123, the feature does not show up on the map when I am zoomed out, but if I zoom in they will show up.
    • NOTE: I do not have a visibility range set for the later.

Operational Dashboard Indicators not refreshing and features not showing up when zoomed out on the map. I do not have a visibility range set on the layers for the map either. This image show how when I zoom in on the map, the features show up. NOTE: The indicator count still does not refresh even when the features finally show up.

2 Replies
PeterMacKenzie2
by
Frequent Contributor
‎12-12-2019 07:09 PM

what happens when you try and find the feature in the referenced map outside of the dashboard, can you see the feature then or is it just in the dashboard?

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by Anonymous User
Not applicable
‎10-13-2020 05:30 AM

I (think) I am experiencing a similar issue. I have some features that will not show up when I zoom out, then show up as I zoom in. There is no scale dependency and there are not too many features to display - well under the max record count of 2000.

The problem only happens when I have a filter. If I load a full dataset in without a filter, all features display. If I merge many sets together, then  filter for the same area that I could fully display, I get a partial display.

Filtering seems to be introducing a problem and I am wondering if dashboard is getting confused about the count of features.

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