Dashboard won't load for other users

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10-09-2019 12:34 PM
BrianBulla1
Occasional Contributor

I've created a dashboard and shared it with a Group of users in our Organization.  They all have valid ArcGIS Online user accounts and can login without any problems.

When trying to view the shared dashboard, all they can see is the swirling circle symbol on each of the controls (2 pie graphs, 1 map, and 1 99! control).

I (the user who created the dashboard) can see it with no problems in both "edit" and "view" mode.

Any ideas as to what might be going on??

1 Solution

Accepted Solutions
DerekLaw
Community Moderator

Hi Brian,

Did you also share the web map and its data layers being referenced by the Dashboard to the Group?

Hope this helps,

View solution in original post

2 Replies
DerekLaw
Community Moderator

Hi Brian,

Did you also share the web map and its data layers being referenced by the Dashboard to the Group?

Hope this helps,

View solution in original post

BrianBulla1
Occasional Contributor

Hi Derek,

Yes, it was the sharing that was messed up and not causing the items to load.  That is all fixed now.  Thanks for responding!