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Reinstate the ability to add dynamic text and html for no data and no selection

554
4
07-01-2026 03:14 AM
Status: Open
Alfie_Kelly
by
Occasional Contributor

Prior to the summer 2026 ArcGIS Online update it was possible to add dynamic text and therefore HTML to no data and no selection parts of many elements, including Lists and Charts. This has seemingly been removed during the 2026 summer update, and has caused many of our public facing dashboards to go from looking quite slick to now looking pretty unpolished (see attached screenshots as an example).

This esri blog from 2024 actually covers the exact workflow of adding html to no data and no selection parts: https://community.esri.com/t5/arcgis-dashboards-blog/dashboards-that-pop-no-selection-no-problem/ba-...

Can this functionality be reinstated asap please? I can't think of a reason why this has been removed (the ability to add dynamic text and html has been kept for other parts of elements). 

4 Comments
Alfie_Kelly
by
‎07-02-2026 03:56 AM

@MartinCopping is there any chance you could provide an update on this? It's quite a big issue for us (and others I suspect judging by the kudos). Many thanks

IC
by
‎07-08-2026 12:05 PM

Hear, hear!

Katie_Clark
by MVP Regular Contributor
Thursday

Very disappointing to come across a post from an Esri contributor like this one, with the exact functionality I need to implement, only to know that this feature is no longer available!

https://community.esri.com/t5/arcgis-dashboards-blog/dashboards-that-pop-no-selection-no-problem/bc-...

I really see this is a downgrade/bug. The customer base needs an explanation at the very least if something is taken away that we've been using. 

Katie_Clark
by MVP Regular Contributor
Thursday

Update/Response from Esri:

Yes, this feature is no longer available after the update. If this is a functionality you need, I encourage you to submit a support ticket to attach your organization to this enhancement request. The more customers attached, the better.

ENH-000185944
Synopsis : Restore Rich Text formatting support for the "No Data" label in the ArcGIS Dashboards Indicator widget, allowing dashboard editors to customize the appearance of the message across all statistic types in ArcGIS Online.