Collector signing out during edits

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06-25-2020 07:15 AM
gabrielriley
New Contributor III

Hello,

We are running into a problem with our fields guys and submitting data in the field (online maps) and being signed out during the edit process and they will be signed periodically during the day for no reason. 

As far as I know they are in cell coverage area. 

The problem of auto signing out has gone on quite a while now and I've had several ESRI cases opened on the matter with no results of improvement.

Is there anyone out there having a similar problem and could you get it resolved? 

We are running Portal, server, desktop all on 10.6.1

Thank you for your help.

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