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Cannot Create Points in Collector

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09-11-2019 01:46 PM
RickeyFight
MVP Regular Contributor

For some reason I cannot create points in collector.  I can create points for the same layer on desktop and AGOL/Portal. 

I have publish a few layers from a mxd on my server. I can edit existing points but I cannot create any. 

I can create polygon features that are in the same service. 

I do not think it is a permissions issue because I can create points on a different layer from the same feature dataset but published in a different service. 

I do have related records but I do not think that this is the issue. 

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13 Replies
LarryMasters
Occasional Contributor

So still radio silence from ESRI on this. I get the "we are looking into it" email but nothing else. Here is where I am now. Made two simple point features. One has some more fields than the other but nothing major. Can shoot and submit both points if i do not change any symbology at all (per before, nothing different). This time I changed the symbology in my web map ( i have to have to do this, basic symbology is no good for me). I can shoot and submit fine. However, the Collector app is showing the wrong symbology.  The shots should be yellow as that is the GPS unit I am using. In collector they are red, like that have not been shot.  See Pics.  The top one is the web map and is correct. The bottom is Collector and wrong.

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CortWilson
Occasional Contributor

Interesting... looks like your symbology is based on one of the ESRI GNSS metadata fields? I wonder if that has anything to do with it. My symbology is also based on one of those GNSS metadata fields, but I am using the “Fix Type” field...

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Cort Wilson

GIS/Asset Program Lead

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BertKraan1
Occasional Contributor III

I just used 'receiver name', also a gnss metadatafield to base the symbology on, empty is red, not empty green, to give our field workers a hint as to where they already were. metadatafields were just added using the arcgis pro ' add gps metadatafields'  tool so still empty.

This works at the moment but I have had similar problems earlier this year.

Did you hear anything new about the bug?

Regards,

bert 

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CortWilson
Occasional Contributor

I worked with ESRI support and they created a bug to document the issue and get it in queue for their product plant.

BUG-000132548: Submitting records fails when a feature service is symbolized with unique values in Collector for ArcGIS
Workaround: Symbolize using unique values in Portal instead of Pro 2.5