trial version and "get map data"

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03-01-2017 08:24 AM
JerryThomas
New Contributor

I just started the trial for CE and am having trouble getting my log in credentials to allow me access to the "Get Map Data" feature. Is this deactivated for trial versions?

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3 Replies
CherylLau
Esri Regular Contributor

Yes, Get Map Data is available in the trial version, which is the Advanced version of CityEngine.  You will also need an ArcGIS Online account.  With the free public account, there is access to the basemaps and the OpenStreetMap data.  However, to access the elevation data, an organizational account for ArcGIS Online is required.  Trial access for this can also be obtained if elevation data is desired.

Get map data from ArcGIS Online / Portal 

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CristianGhita
New Contributor

Hi. I have a sign in problem. The account and password is correct, but I can't sign in . What can I do?

Thanks

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ThomasFuchs
Esri Regular Contributor

Please make sure the your user login name is correct. The login from CityEngine is case sensitive, whereas on https://www.arcgis.com/home/signin.html it isn't. You can see your exact user name on ArcGIS online under My Profile.

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