Get map data

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3
08-09-2016 02:07 PM
reitsined
New Contributor III

Hello,
What prevents the display of the selection of world map in "Get map data"?
Windows7 SP1 64-bit

Thank you and good day

getmapdata.jpg

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3 Replies
ThomasFuchs
Esri Regular Contributor

Hello Reit Sined

The map shown in the "Get map data" window is drawn using a web interface.

On Windows CityEngine uses the internet explorer installed on the system.

Please make sure the program has all permissions to access the web server.

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sinedreitnomud
New Contributor

Thank you. I have, I think, given all permissions to CityEngine. Internet Explorer and Firefox normally and the Network portal is "available". Nothing to do the image of "get map data" remains white. There surely has something simple wrong. Can you help me ?

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CherylLau
Esri Regular Contributor

Could you please try to upgrade to CityEngine 2016.1?  We did some bug fixes, and this might solve the problem.

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