Uninstall on Windows 64-bit doesn't remove all files

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07-28-2015 08:15 AM
EricBader
Regular Contributor II

When uninstalling, (Heaven forbid!), a message pops up telling me that some files couldn't be removed. After it finishes, I'll still see files left behind in C:/Users/<username>/ArcGIS. Is this by design, so that things I've created don't get inadvertently deleted? Then why is the installer trying to remove them?

Thanks!

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1 Reply
ShobanaSuresh
Esri Contributor

Hi Eric,

This is not by design. AppStudio uninstaller attempts to delete all files in C:/Users/<username>/ArcGIS/AppStudio.

AppStudio uninstaller also attempts to modify a common QtCreator configuration file to reset AppStudio help path.

Was QtCreator open when AppStudio was uninstalled?

Thanks

Shobana