Select to view content in your preferred language

Identify operation not supported on this service revisited

859
2
08-25-2010 06:35 AM
RuthCostley
New Contributor
I am trying to use Robert Scheitlin's myidentifyv1.3, but I keep getting the note "Identify operation not supported on this service".  I looked through past blogs concerning this problem and have addressed the recommended options of creating a map in WGS_1984, checking to make sure that the Query layer operation is supported on my layer which it is, and clearing the rest cache (see http://forums.esri.com/Thread.asp?c=158&f=2421&t=270666).  Does anyone have any other suggestions?
Tags (2)
0 Kudos
2 Replies
RobertScheitlin__GISP
MVP Emeritus
Ruth,

   you need to do some diagnostic work on your end as that message could be coming for any numerous map services. So my suggestion is remove map services one my one till you find the culprit. Then we can go from there.
0 Kudos
BjornSvensson
Esri Regular Contributor
Ruth, another way of finding the "troublemaker" is to look at the service directory page for each map service.  At the bottom of the page is a list of "Supported Operations". In the examples below, the first one does not support Identify, but the second does support Identify.

Example #1 http://server.arcgisonline.com/ArcGIS/rest/services/World_Terrain_Base/MapServer lists:
Supported Operations:   Export Map   Generate KML

Example #2 http://server.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer lists:
Supported Operations:   Export Map   Identify   Find   Generate KML
0 Kudos