Error Reading a map service in legacy SMV.

[Joshuacalhoun]

Hey everyone. My site was working fine last friday but not today. I am getting this error(see attached). I even get the same error when I load one of esri's map services in its place in the config file. I know the service works fine because I tested it in another project and in a .net application.

here is the code in the config file for the app.


<configuration>
<userinterface>
  <banner>visible</banner>
  <title>Sample Flex Viewer</title>
  <subtitle>Powered by ArcGIS Server</subtitle>
  <logo>com/esri/solutions/flexviewer/assets/images/logo.png</logo>
  <stylesheet>com/esri/solutions/flexviewer/themes/darkangel/style.swf</stylesheet>
  <menus>
   <menu id="menuMap" visible="true" icon="com/esri/solutions/flexviewer/assets/images/icons/i_globe.png">Map</menu>
   <menu id="menuNav" visible="true" icon="com/esri/solutions/flexviewer/assets/images/icons/i_nav.png">Navigation</menu>
   <menu id="menuWidgets" visible="true" icon="com/esri/solutions/flexviewer/assets/images/icons/i_widget.png">Tools</menu>
   <menu id="menuFeeds" visible="true" icon="com/esri/solutions/flexviewer/assets/images/icons/i_servicearea.png">Feeds</menu>
   <menu id="menuHelp" visible="true" icon="com/esri/solutions/flexviewer/assets/images/icons/i_help.png">Help</menu>
  </menus>
</userinterface>

<map initialExtent="2137311.80979747 232666.180934826 2257645.75403113 325777.655389538" fullExtent="2137311.80979747 232666.180934826 2257645.75403113 325777.655389538">
<basemaps menu="menuMap">     
   <mapservice label="Street Map" type="tiled" visible="true" alpha="1" icon="com/esri/solutions/flexviewer/assets/images/icons/i_highway.png">http://10.16.6.72/ArcGIS/rest/services/AGC/MapServer</mapservice>       
</basemaps>
   

</map>
<navtools>
  <navtool label="Zoom In" icon="com/esri/solutions/flexviewer/assets/images/icons/i_zoomin.png" menu="menuNav">zoomin</navtool>
  <navtool label="Zoom Out" icon="com/esri/solutions/flexviewer/assets/images/icons/i_zoomout.png" menu="menuNav">zoomout</navtool>
  <navtool label="Full Extent" icon="com/esri/solutions/flexviewer/assets/images/icons/i_zoomfull.png" menu="menuNav">zoomfull</navtool>
  <navtool label="Re-center Map" icon="com/esri/solutions/flexviewer/assets/images/icons/i_pan.png" menu="menuNav">pan</navtool>
</navtools>
<widgets>
  <widget label="Live Maps" icon="com/esri/solutions/flexviewer/assets/images/icons/i_folder.png" menu="menuMap" config="com/esri/solutions/flexviewer/widgets/LiveMapsWidget.xml">com/esri/solutions/esa/widgets/LiveMapsWidget.swf</widget>
  <widget label="Overview Map" preload="minimized" icon="com/esri/solutions/flexviewer/assets/images/icons/i_overview.png" menu="menuMap" config="com/esri/solutions/flexviewer/widgets/OverviewMapWidget.xml">com/esri/solutions/flexviewer/widgets/OverviewMapWidget.swf</widget>
  <widget label="Bookmarks" preload="minimized" icon="com/esri/solutions/flexviewer/assets/images/icons/i_bookmark.png" menu="menuMap" config="com/esri/solutions/flexviewer/widgets/BookmarkWidget.xml">com/esri/solutions/flexviewer/widgets/BookmarkWidget.swf</widget>
  <widget label="Print" icon="com/esri/solutions/flexviewer/assets/images/icons/i_print.png" menu="menuMap" config="com/esri/solutions/flexviewer/widgets/PrintWidget.xml">com/esri/solutions/flexviewer/widgets/PrintWidget.swf</widget> 
  <widget label="Locate" icon="com/esri/solutions/flexviewer/assets/images/icons/i_pushpin.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/LocateWidget.xml">com/esri/solutions/flexviewer/widgets/LocateWidget.swf</widget>
  <widget label="Draw" icon="com/esri/solutions/flexviewer/assets/images/icons/i_draw.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/DrawWidget.xml">com/esri/solutions/flexviewer/widgets/DrawWidget.swf</widget>
  <widget label="Identify" icon="com/esri/solutions/flexviewer/assets/images/icons/i_info.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/IdentifyWidget.xml">com/esri/solutions/esa/widgets/IdentifyWidget.swf</widget>
  <widget label="Demographics" icon="com/esri/solutions/flexviewer/assets/images/icons/i_globe.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/ChartWidget.xml">com/esri/solutions/esa/widgets/ChartWidget.swf</widget>
  <widget label="Service Area" icon="com/esri/solutions/flexviewer/assets/images/icons/i_servicearea.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/ServiceAreaWidget.xml">com/esri/solutions/flexviewer/widgets/ServiceAreaWidget.swf</widget>
  <widget label="Query Builder" icon="com/esri/solutions/flexviewer/assets/images/icons/i_folder.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/QueryBuilderWidget.xml">com/esri/solutions/esa/widgets/QueryBuilderWidget.swf</widget> 
  <widget label="Find GIS Data" icon="com/esri/solutions/flexviewer/assets/images/icons/i_search.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/gpt/GeoportalSearchWidget.xml">com/esri/solutions/esa/widgets/gpt/AGSGptRSSWidget.swf</widget>
  <widget label="Directions" icon="com/esri/solutions/flexviewer/assets/images/icons/i_folder.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/DirectionsWidget.xml">com/esri/solutions/esa/widgets/DirectionsWidget.swf</widget>
  <widget label="About" icon="com/esri/solutions/flexviewer/assets/images/icons/i_about.png" menu="menuHelp" config="com/esri/solutions/flexviewer/widgets/AboutWidget.xml">com/esri/solutions/flexviewer/widgets/AboutWidget.swf</widget>
  <!--widget label="Police Facilities" icon="com/esri/solutions/flexviewer/assets/images/icons/i_policestation.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/LiveLayerWidget_Police.xml">com/esri/solutions/flexviewer/widgets/LiveLayerWidget.swf</widget-->
  <!--widget label="Traffic Cameras" icon="com/esri/solutions/flexviewer/assets/images/icons/i_camera.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/LiveLayerWidget_TrafficCameras.xml">com/esri/solutions/flexviewer/widgets/LiveLayerWidget.swf</widget-->
  <!--widget label="Search" icon="com/esri/solutions/flexviewer/assets/images/icons/i_search.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/SearchWidget.xml">com/esri/solutions/flexviewer/widgets/SearchWidget.swf</widget-->
  <!--widget label="Earthquakes" icon="com/esri/solutions/flexviewer/assets/images/icons/i_rss.png" menu="menuWidgets" config="com/esri/solutions/flexviewer/widgets/GeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget-->
  <!--widget label="MetaCarta Search" icon="com/esri/solutions/flexviewer/assets/images/icons/i_folder.png" menu="menuWidgets" config="com/esri/solutions/esa/widgets/MetaCartaWidget.xml">com/esri/solutions/esa/widgets/MetaCartaWidget.swf</widget-->
 
  <widget label="LA Traffic" icon="com/esri/solutions/flexviewer/assets/images/icons/i_flag.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/LATrafficGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget> 
  <widget label="RSOE EDIS Volcano Status" icon="com/esri/solutions/flexviewer/assets/images/icons/i_globe.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/RSOEEDISVolcanoGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget> 
  
  <widget label="RSOE EDIS EM/Disaster Info" icon="com/esri/solutions/flexviewer/assets/images/icons/i_globe.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/RSOEEDISEmergGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget> 
  <widget label="PTWC - Pacific" icon="com/esri/solutions/flexviewer/assets/images/icons/i_globe.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/PTWCPacificGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget> 
  <widget label="Reuters US News" icon="com/esri/solutions/flexviewer/assets/images/icons/i_about.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/ReutersUSNewsGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
  <widget label="Reuters World News" icon="com/esri/solutions/flexviewer/assets/images/icons/i_about.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/ReutersNewsGeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
  <widget label="USGS Earthquakes" icon="com/esri/solutions/flexviewer/assets/images/icons/i_rss.png" menu="menuFeeds" config="com/esri/solutions/flexviewer/widgets/GeoRSSWidget.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
  <widget label="USGS Quake ShakeMaps" icon="com/esri/solutions/flexviewer/assets/images/icons/i_rss.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/ShakeMaps.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
  <widget label="GDACS Trop Cyclones" icon="com/esri/solutions/flexviewer/assets/images/icons/i_wind.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/GDACS_Cyclone.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
     <widget label="GDACS Quake/Tsunami" icon="com/esri/solutions/flexviewer/assets/images/icons/i_wind.png" menu="menuFeeds" config="com/esri/solutions/esa/feeds/GDACS_Earthquakes.xml">com/esri/solutions/flexviewer/widgets/GeoRSSWidget.swf</widget>
</widgets>


<links>
  <link label="Help" icon="com/esri/solutions/flexviewer/assets/images/icons/i_help.png" menu="menuHelp">help.html</link>
  <link label="Home" icon="com/esri/solutions/flexviewer/assets/images/icons/i_home.png" menu="menuHelp">http://www.esri.com</link>
  <link label="Resources" icon="com/esri/solutions/flexviewer/assets/images/icons/i_resources.png" menu="menuHelp">http://resources.esri.com</link>
</links>
<proxytype>asp</proxytype> <!-- apache|jsp||php -->
</configuration>

[RobertScheitlin__GISP]

Joshua,

   Just as a means of testing try changing your map service type to type="dynamic" instead of type="tiled" and see if you get an error and more importantly is the error different.

[Joshuacalhoun]

Robert,

I tried changing that attribute both ways and it still did not work. When I change it to dynamic I get the error message. When I change it to tiled I get no message and and the service does not load. Only the UI loads. Sorry I should have mentioned that in the original post.

I also copied over a new config file and reinserted the url to my service and it still came up with the same thing.

[RobertScheitlin__GISP]

Joshua,

   The next step I would take, if it was me, I would restart the server and try again.