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How to Thrive as a One-Person GIS Department

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06-27-2024 01:15 PM
ShareUser
Esri Community Manager
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Being a one-person GIS department can evoke a special kind of loneliness that feels like being on a deserted island. You crave camaraderie, but only the wind responds to your cries.  You dream of delegating, but sand and coconuts can’t help you. You fend for yourself, and it is challenging to find resources. As a fellow one-person GIS department, these feelings are all too familiar. My name is Molly Casey and I am the GIS Project Manager at R.E.Y. Engineers.

The truth is, you’re not on an island. You’re on a private beach, and there are plenty of resources and communities nearby if you know how to navigate to them. Although you are a one-person GIS department, you are not alone. When you need somewhere to turn, you have your coworkers, the greater GIS community, and yourself.

 

Your Coworkers: Building Bridges for Collaboration

R.E.Y.'s GIS Newsletter has bridged a communication gap between GIS and the rest of the company.R.E.Y.'s GIS Newsletter has bridged a communication gap between GIS and the rest of the company.R.E.Y.'s GIS Newsletter has bridged a communication gap between GIS and the rest of the company.

I don’t always know what my coworkers are working on, or even what their job is, and I know they have felt the same about me. This makes it difficult to know where to start when we want to work together.

I am pioneering our GIS department, and one of my goals is to have “GIS literacy” throughout our company. I want people to be aware of our capabilities, the applications of them, and use their expertise to help me understand more ways we can innovate.

In working toward this goal, I have instituted GIS Lunch and Learns and a monthly newsletter which includes projects I have been working on and tips to integrate GIS into existing workflows. This outreach has initiated fruitful conversations that help GIS gain traction throughout the company and aid in my understanding of how GIS can fit into what people are already doing.

Coworkers are important allies when it comes to generating new ideas, gaining traction on projects, and combining their industry expertise with your mapping and data skills. But you can’t pick all your fruit from one tree. You need to turn elsewhere for technical assistance.

 

Immerse Yourself in the GIS Community

We have all been there. You don’t even know how to Google the question you have. You are fighting with ChatGPT. You would love to be able to bounce ideas off a breathing human. Stop screaming at the sea gulls. There are better outlets for this like:

 

GIS Organizations: I suggest looking for specific organizations that relate to your background and perspective. Consider your location, your industry, and other ways you identify yourself. All that said, don’t limit yourself!

If you are interested in something you have no experience with, attend a meeting, go to a webinar, or sign up for the MOOC or training and see if you like it. This is a great strategy to expand your knowledge base and apply a new perspective to what you are currently working on.

Here are some organizations to look into:

R.E.Y employees accepting the Women in Transportation (WTS) "Employer of the Year" AwardR.E.Y employees accepting the Women in Transportation (WTS) "Employer of the Year" AwardR.E.Y employees accepting the Women in Transportation (WTS) "Employer of the Year" Award

  1. Women in GIS
  2. URISA
  3. National States Geographic Information Council

 

ESRI Trainings: The online trainings will advance your skillset and many of them are free. Getting involved in these trainings can be a great way to build confidence that you are doing your job as effectively as possible.

There are different training paths depending on what you are trying to achieve. For growing and validating a specific skill, check out Esri Academy.

To find community and immerse yourself in a specific topic over a few weeks, the Esri’s Massive Open Online Courses (MOOCs) are a great place to be involved in a collective learning experience. You could also investigate certification to validate your skills.

Look into these training paths:

  1. ESRI Academy Certification
  2. MOOCs
  3. ESRI Training

 

Esri Communities: The online communities and Esri trainings are useful when you need answers. In the online communities, you can browse forums to ask questions and find similar questions that have already been asked. It’s great for quick results and on-the-fly problem solving. 

Start by checking out these communities:

  1. GIS Life
  2. GIS Manager’s User Group
  3. Esri Young Professionals Network

 

In-person Conferences: Conferences are valuable not only for the full days of sessions and training, but also for the networking. I am a quiet person, so I can relate if you feel overwhelmed by starting up conversations with strangers, but it is worth it. It helps me to come prepared.

I like to show up armed with conversation starters in mind and a short elevator speech about myself, so I am ready when someone sits next to me and smiles. It is comforting to relate to other GIS professionals after spending so much time on the island. Advocate for your company to send you to in-person conferences. You will return with a wealth of ideas and your cup full of GIS enthusiasm.

Here's a list of conferences to look into:

  1. Esri User Conference
  2. URISA Conferences and Training
  3. Esri Infrastructure Management and GIS Conference

When it comes to finding other GIS professionals, do some research into different communities and resources, try new things, and see what sticks for you. You know what’s best for you and your organization.

 

You

On the days when your island is feeling barren, take a deep breath and looking inward. Being a one-person GIS department is a huge challenge and a bigger accomplishment. You were chosen for this role for a reason. Pull from your experience and knowledge. Your job requires creativity, problem solving, perseverance, resilience, and passion. Leverage your skills and assets, embrace your independence and enjoy your private beach.

Me taking a "jump rope break" with coworkers.Me taking a "jump rope break" with coworkers.Me taking a "jump rope break" with coworkers.

 

If you are a one-person GIS department, I’d love to hear what works for you! Leave your suggestions, tips, tricks, and questions in the comments.

23 Comments
ShareUser
Esri Community Manager

The Lunch & Learns and Newsletters are such good ideas.

Thanks for sharing so many insights from your experience!

ShareUser
Esri Community Manager

I thoroughly agree @jcarlson ! It reinforces the value that the one-person GIS department brings to the company while simultaneously raising awareness of how GIS can be company-wide and encourages collaboration. Genius!

ShareUser
Esri Community Manager

The monthly newsletter is such a great idea! I've been learning how to properly communicate services for a couple months now. 

ShareUser
Esri Community Manager

Thanks @tylerbillick! What has been working for you so far?

ShareUser
Esri Community Manager

Hi Molly,

In addition to the lunch and learns I initiated at my office, I also set up a TEAMs map maker users group, so if anyone in the office is struggling with how to do something, they can send up a flare and ask for help. Then whoever is available and knows how to help can respond.

ShareUser
Esri Community Manager

@RonaldHaug That's a great idea! It gives your colleagues a look into how other people are using the technology and brings more perspectives into problem solving.

ShareUser
Esri Community Manager

Thanks for sharing

ShareUser
Esri Community Manager

Thanks for sharing 👍 

ShareUser
Esri Community Manager

As a remote one-person GIS department, I love the monthly newsletter! It's eye-catching and looks like a digestible way to share your work in GIS.

I currently host bi-weekly virtual office hours where I will present on any updates and use cases. Updates could be a new functionality was just introduced to ArcGIS Enterprise, 2024 Esri Demographics are available, or we have a new server functionality issue (oops).

We also formed an internal Esri/GIS user group, where I collaborate with a few other data analysts/scientists who leverage GIS to improve our organization's use of GIS. This has been helpful for bringing together people who integrate spatial data into Tableau dashboards, people who leverage the ArcGIS API for Python, and those who just enjoy Esri's GIS capabilities and want to leverage spatial data in some way.

Last, I try to share GIS functionalities and deliverables to the broader internal analyst communities. This would be at analyst knowledge sharing sessions, analytics forums, etc. Great for getting the word out!

Although I'm the only GIS Specialist, there's a lot of people interested in spatial data and those who want to do spatial analysis themselves. I would love to try out your recommendations on monthly newsletters and more Esri Community engagement. These are newer to me and I can certainly see how they would improve a one person GIS department!

ShareUser
Esri Community Manager

@CharlieBassett Thank you for sharing! I am in-person, and most of my coworkers are in-person as well. I could see how being a remote, solo department would have additional challenges. It sounds like your colleagues are engaged with GIS which is a huge advantage. I really like the idea of office hours, because those who are available and interested can come, and it's a great opportunity to open up dialogue. For me, those informal conversations have been so beneficial for growth, and I imagine that can be harder to cultivate when you are remote. I think I'll try implementing office hours here as well!

ShareUser
Esri Community Manager

So interesting and important to share this tips

ShareUser
Esri Community Manager

Thank you so much , Molly for a very inspiring post. Even if I am not working alone, your thoughts of "GIS-literacy" is very important. A newsletter is now on my "to-do"-list!

StephanieGurr
Emerging Contributor

Wow, this was such an informative post, and gave me some great ideas!

 

Thank you for putting this together.

ShareUser
Esri Community Manager

I am glad to see this article that I find my feelings in this article. Yeah, I am a One person GIS department in a Startup named, Digisailor. But one thing that differs, that is, I am a harmonious one in our organisation. Since my knowledge and department vary I like to collabrate with others for knowledge sharing.

ShareUser
Esri Community Manager

@CharlieBassett  Thanks for sharing amazing ideas with us!

ShareUser
Esri Community Manager

Great topic! Prioritizing tasks and using efficient tools can make a big difference. Any specific business 2 strategies you’ve found useful.

ShareUser
Esri Community Manager

Great article! Much of this falls in line with the Path to Geospatial Excellence framework that helps GIS professionals maximize the impact of their GIS program. I would recommend learning more about that, as well as joining the GIS Manager Group here on the Esri Community, and the Managers in GIS group on LinkedIn. Also, if you attend Esri UC, consider adding the GIS Manager's Summit to your agenda, you can learn more about that event here.

ShareUser
Esri Community Manager

Thank you for sharing this. I'm not really a one-person shop, but I am the only person with "geospatial" in my title in my office. My work is completely different than anyone else in my department and I work more often with people outside of my office. We are also looking at expanding to an enterprise wide solution in the next couple of years. I like the idea of a newsletter. We are already conducting quarterly gis user meetings and will ramp them up closer to "launch."
We are also using OneNote to create a "user manual." 

ShareUser
Esri Community Manager

I'm not young, but I am a one-person GIS department for an organisation of over 4000, with over 10% of our staff being named GIS users. "We", that's the Royal "we" of course, also work in collaboration with a number of our closest local government authorities and external contractors.

My work load is varied to say the least! From in-person sessions with services and service users regarding their use of data, data improvement/standards/interoperability, to dealing with non-spatial data too. It's amazing what a mapping environment can do to support data as a whole.

Beyond the in-person meetings, which usually take up 50% of my week, everything else is developed, administered, and all things GIS from home. I've not worked back in an office since 2020. 

Have to admit, the hybrid approach is super useful - I don't think I'd have got a fraction of the development and support done if I were in an office. 

As an example, "we've" just redesigned our Open Data portal in a few weeks - it'd have taken months if not working remotely.

ShareUser
Esri Community Manager

I would add, vetting the company before you land yourself in this situation could save you time and headache in the long run.

ShareUser
Esri Community Manager

@Debert I'm sorry to hear that, but you make a really good point. Do you have specific things you are looking for with job hunting this time around? I imagine company culture is a huge factor in this which is difficult to get an accurate read on until you are employed with them.

ShareUser
Esri Community Manager

Pioneering new processes within a company comes with its own set of challenges. It's important to understand the scope of work involved and have funds to implement through-out the company. If done properly, GIS will effect most people within the organization. This can be a big change for everyone. For instance, going from paper maps to digital maps would require all field techs to have tablets/laptops, and user licenses. Which makes it equally important they understand the why (benefits). I've referenced GIS as a metaphorical beast that keeps growing the further you get into implementation.. the sooner you can get everyone else a sword, and on your team, the better!

ShareUser
Esri Community Manager

@Debert 

I've been with the same Organisation for 32 years so, yeah, I know what I've got myself into as it's been me that's pushed GIS as a primary example of not only the advantages of spatial data, but also good data practices.

It's nice to be a victim of success, but not of one to budget cuts and reorganisation.