I'm having trouble loading Survey123 on my Android tablet.

Question

When I go to the Google Play Store to download the Survey123 app I get the error that my device is not compatible with the version of the app that is available.  I have updated my tablet to Android 5.0.2 and still get the same error.  My tablet is a Dell Venue 10.  Also, this tablet runs the Collector app just fine. Any suggestions would be tremendously appreciated.

MartinDe_Las_Heras · Answer

One of our users is having trouble downloading the application. Google Play says the device is incompatible. Using a Dell Venue 10 5050, Android Version 5.0.2

Will check again with user, not sure what the problem is.

Thanks!

JamesTedrick · Answer

The Venue 10 is now listed as a supported device with Survey123 3.0

MartinDe_Las_Heras · Answer

Hi, has this compatibility issue been resolved? Thanks!