Connecting Survey123 to Portal

Question

We recently upgraded our ArcGIS server to version 10.4.1.  We installed the ArcGIS WebAdapter (IIS). We installed Portal for Arcgis 10.4.1. I can log into the Portal at https://abc.abc.com/portal/home.  I can log into the server at https://abc.abc.local:6443/arcgis/manager.  Under the manager I have created a Data Store and have validated the connection.  I have published two services to the server and use them in a Flex Viewer Web application.  These sites can be accessed through the internet and internally.

When I try to log into my Portal through Survey123 I use https://abc.abc.com/portal and get the following error:

Survey123 requires portal for ArcGIS 10.3.1 or later configured with Hosting Server and Portal for ArcGIS Data Store.

When I try to log into my Portal through Survey123 I use http://abc.abc.com/portal and get the following error:

Connection timed out (99)

When I try to log into my Portal through Survey123 I use https://abc.abc.local/portal and get the following error:

SSL handshake failed (6)

When I try to log into my Portal through Survey123 I use http://abc.abc.local/portal and get the following error:

Connection timed out (99)

Have we miss-configured something?  Or am I trying to log into the Portal through the wrong URL?  I'm a little confused.

Thanks

JohnHasthorpe · Answer

After the install:

An overview of ArcGIS Data Store configuration—Portal for ArcGIS (10.6) | ArcGIS Enterprise

You need to set the DataStore to be your portal's hosting server:

Tasks to perform after you create a data store—Portal for ArcGIS (10.6) | ArcGIS Enterprise

(See:  Set the portal's hosting server)

WillPlatt · Answer

OK, I went to that URL and found this:

"supportsHostedServices":false

How do I make that true?

Thanks

JohnHasthorpe · Answer

Hi Will

If you are getting the Survey123 requires portal for ArcGIS 10.3.1 or later configured with Hosting Server and Portal for ArcGIS Data Store error when using https://abc.abc.com/portal/home -  it would indicate that either the portal version is wrong (which is not the case) or the portal has not been configured with a managed database. Try the following url https://abc.abc.com/portal/sharing/rest/portals/self?culture=en&f=json  and look at the following property: "supportsHostedServices" - can you confirm that this is set to true?