Good day everyone,
Our updated iPad is showing a camera icon where the signature should be.
The iPad with the issue is version 13.2.3 with firmware 7.11.01
The iPad that working is version 12.3.1 with firmware 5.60.01
Any ideas on how to fix it?
Thank you for your time. I had the field tech reinstall Survey123 and download the survey, and that worked.
Hi Michelle,
What version of the Survey123 field app are you using? And can you share a copy of your xlsx form you used to create the survey form?
It sounds as if the signature appearance is missing from the image question you are referring to. The signature question is actually just an image question with an appearance, so if you remove the appearance you will see the camera and folder in its place in the form.
Phil.
Here's what I have
It shows correctly on the outdated iPad but not the updated iPad.
I see you are using grid theme also, this could be the cause. Can you please share your xlsx file also, so we can take a further look.
Regards,
Here you go! I couldn't find a file upload button, so I pasted it here.
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