Hello,
More of our users have been trying to leverage survey123.arcgis.com with our internal highly available ArcGIS Enterprise (10.6.1), however there has been an authentication issue using the website with surveys created in Survey123 Connect. Our environment uses integrated windows authentication.
Setting the portalUrl parameter for survey123.arcgis.com works with no issue. The OAuth approval message pops up and after hitting accept all available surveys are visible. However, when trying to browse to a survey to submit data users see an error depending on the version of the survey and no OAuth approval prompt occurs. These errors (attached as screenshots) for surveys owned by my account state:
- You cannot submit records to the survey since you are not Submitter or the Owner (v 3.3+)
- You do not have permission to submit this survey record (v 3.11)
The first error has a support article suggesting solutions, however they did not fix our issue. All of the certificates have been imported in both ArcGIS Server and Portal. Using the developer tools in Chrome, there is an error stating "Uncaught (in promise)" with a code 499 or a "get empty token" message. It appears that I'm unable to retrieve a token. What is more strange, an older survey from Survey123 connect (v 3.0) prompts the OAuth approval and works with no issue after clicking approve.
Has anyone experienced this issue and come across a fix?
