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How do I attach a custom basemap to a survey in Survey123?

Anonymous User

I was able to side load a basemap onto an android device, but I have 70 users in my organization and I can't do that for everyone's device. I would like the basemap to just show up for every user if they downloaded the survey or if they are using it on the website. Thank you! survey123 customization, #survey123‌‌

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BrandonArmstrong

Hi Anna,

The easiest way to accomplish this is to place the .tpk in the media file at time of publishing your survey from Survey123 Connect. You can view more on this this method, and others in the following help doc...

Prepare basemaps for offline use—Survey123 for ArcGIS | ArcGIS

Best,

Brandon

Anonymous User

Thank you for your help. I have tried what you suggest and then republishing the survey. Is it not working because I am republishing the survey? Do I need to start from the beginning and get my .tpk in the media file the first time it is published?

BrandonArmstrong

It should work upon placing the .tpk in the media folder and republishing. Some things to consider are ensuring that you re-download the survey once it has been republished, and making sure that the projection of the .tpk is Web Mercator Auxiliary Sphere.

One way to ensure that your .tpk is ready for use with Survey123 is to use the esri labs desktop utility named Tile Package Kreator. You can download and use this utility here Tile Package Kreator.

Anonymous User

What exactly is the media folder? Is it my survey folder in my AGOL content or is it on my C drive with the other files I created through Survey 123 Connect?

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