Cannot read property 'username' of undefined

Question

Using Portal 10.7.1, I'm trying to create a sample report template using the S123 website connected to my portal.  I get the following error when I select create sample template:

"An error occurred while saving the report template.  Cannot read property 'username' of undefined."

An older version of this survey contained a field for username, but I've since deleted it.  I deleted the form and feature service and republished, but I'm still getting this error.  I looked through all of the json and xml files and don't see reference to this field.  What am I missing?

MicheleJett2 · Answer

Hi Zach,

Does the Survey 123 ArcGIS Online Feature report service always have the same IP address?

Thanks,

Michele

ZacharySutherby · Answer

Hello Andrew,

That is correct because the Survey123 ArcGIS Online Feature report service needs to be able to reach your ArcGIS Enterprise Portal to process.

Thank you,

Zach

EnvironmentalScienceServicesIn · Answer

The Portal is not configured with integrated windows authentication.  The Portal is not publicly available.  A VPN is required for access.

So since my Portal is not public, Feature Reports are not available?