Contas arquivadas do ArcGIS online

Question

<\/HEAD>Eu ajudo a gerenciar uma organização universitária do AGO. Desde que adotamos um modelo empresarial de login único, começamos a acumular muito material criado por estudantes, parte do qual os estudantes gostariam de continuar tendo disponível publicamente online após se formarem.<\/P> <\/P> Minha pergunta é sobre o que acontece com os mapas web e aplicativos de mapa depois que o e-mail do estudante (o e-mail que eles usaram para autenticar sua conta AGO) é desativado? Presumo que a conta AGO seja desabilitada? Todo o conteúdo também fica inacessível? Existe uma opção para 'arquivar' contas para que elas sejam desabilitadas, mas o conteúdo público permaneça visível?<\/P> <\/P> Sei que podemos transferir o conteúdo dos usuários, mas isso é um pesadelo organizacional ao lidar com uma universidade inteira, ano após ano. <\/P><\/BODY><\/HTML>

Anonymous User · Answer

Hi @ScottSweet - if her account is expired she can reach out to Customer Service - they should be able to assist with the activation of an expired account for the purposes of transferring content.

Thanks,

-Peter

ScottSweet · Answer

My question is in line with this, but not for a large org.  I have a colleague who created some content in her personal account and now wants to switch it over to a work account.  However, she didn't renew her subscription and her account has been disabled.  Is there any way to retrieve the data?  Does she have to renew her subscription in order to gain access to that data she created?

My best,

Scott

Anonymous User · Answer

HI David Medeiros‌,

Thanks for the post. For SSO logins if the email becomes deactivated then the individual will no longer be able to sign into ArcGIS Online as the IDP won't be able to authenticate them, but it would not have an effect on the account within ArcGIS Online. Accounts that have been disabled (Manage members—ArcGIS Online Help | Documentation) still retain all content but also take up a seat in the organization.

A lot of improvements have been made to ArcGIS Online within the last six months to assist with content management for large organizations. The most useful feature added for your scenario is the ability to select multiple members and bulk transfer all of their content to a different member. For example, if 50 students graduated you could select all of them, transfer their content to a different account and revoke add-on licenses (also from the Members tab). At that point you would need to manually delete each user from the GUI or use the ArcGIS API for Python or Rest API to script bulk-deleting the users. Please exercise extreme caution if scripting a delete users workflow.

You may be interested in some of the rationale/comments regarding why bulk-deleting users is not available: ArcGIS Online bulk member management - Delete Users

I hope this explanation helps, let me know if there are any questions.

Thanks,

-Peter