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Tile package publishing in AGOL - size limit?

PeteCrosier

Hi, is there a size limit for publishing tile packages previously uploaded (via the 'Share package' geoprocessing tool) to AGOL?

My progress has stopped at "Tiles - 58.36% of the tiles are available" and clicking 'manage' to get more details gives me..

Total: - 875,355 published tiles - 1,500,002 total tiles - 58.36% published - 927.42MB storage used

.. selecting one of the incomplete scales and selecting 'publish tiles' changes the status to say "Tile publishing in progress...", AGOL thinks about it for a while, then it goes back to saying "Current Status" without actually publishing any more tiles.

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Accepted answers

JssrRR

Pete,

We had the same problem, ESRI support told us that it is a bug reported in 10.3, but they have a work around, re-creating the tile package, with full extent in ArcMap, worked for us and we could get all the tiles to publish, it is not the size ( tile package was 2GB and it worked for us).

Here is the link: http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NTI0MQ==

BUG-000085241 - Publishing tiles does not complete in ArcGIS Onlin..

Synopsis

Publishing tiles does not complete in ArcGIS Online. This may be due to incorrect extents, however this warning is never provided to the user.

Alternate Solution

In some cases, these workarounds help:

- In ArcMap, click Full Extent before creating the tile package.

OR, if the tile package cannot be recreated:

(1) Download the tile package.
(2) Use 7-Zip to right-click on the tile-package > Open Archive.
(3) Right-click on mapserver.json in servicedescriptions\mapserver and click Edit.
(4) Change fullExtent to equal initialExtent and geoFullExtent to equal geoInitialExtent.
(5) Save and close. When prompted, update the Archive.
(6) Use Add Item in ArcGIS Online to add the tile package again (ensure the original is deleted).
(7) Attempt to create the tiles.

All comments

JeffWard1

I ran into this issue today, and thankfully I was trying to publish a tile package so I wasn't using credits every time I would try again with different settings. My problem was the mxd I used from one of the Local Government templates had the customized full extent set to Naperville. To fix my issue I zoomed to the extent of my data and changed the "Other" option and clicked on the Specify Extent button and chose "Current Visible Extent".

JssrRR

Melanie,

I also did not use ArcGIS server for the last tile package I published, and it worked fine, got all the tiles published on AGOL.

Did you check out Yovav Zohar blog:

Create Cache and TPK without ArcGIS for Server - Workflows for Desktop users

and follow the second option, share as tile package and do not forget to use FULL EXTENT in ArcMap. and follow the steps here to enable ArcGIS Runtime tools:

How to create a tile package—Help | ArcGIS for Desktop

MelanieRosenberg2

Yeah, and when I tried to re-upload the TPK, AGOL complains it is too large so I have to go through the desktop. FYI, I cannot use ArcGIS Server. Is there another way to accomplish this without using up credits and avoiding the bug? None of these solutions are working for me.

PeteCrosier

My last attempts to get publishing to complete have all failed, none of the workarounds worked for me.

MelanieRosenberg2

Hello I am having this EXACT bug issue. What I need to know is what is the best way to do this for v10.2.2 while using minimal credits? If I have to republish my tiles because of a bug, is there a way to get those credits back?

JssrRR

We tried that too, wanted to avoid recreating tile package, but once you edit the mapserver json file and then share and publish the tiles, it will work as far as getting all tiles to publish, but you will lose legend and if that is important to you, then I would suggest to re-creating the tile package, following first option:

In ArcMap, click Full Extent before creating the tile package.

PeteCrosier

Thanks! I'll try changing the JSON and see what happens.

JssrRR

Pete,

Here is the link: http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NTI0MQ==

BUG-000085241 - Publishing tiles does not complete in ArcGIS Onlin..

Synopsis

Publishing tiles does not complete in ArcGIS Online. This may be due to incorrect extents, however this warning is never provided to the user.

Alternate Solution

In some cases, these workarounds help:

- In ArcMap, click Full Extent before creating the tile package.

OR, if the tile package cannot be recreated:

PeteCrosier

Turns out that the publishing process is stopping when the size of the tiles reaches the size of the .tpk file uploaded to AGOL (927MB) - this has to be a bug?

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