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Quando o registro é atualizado, o gatilho não funciona

KevinDohner

Estou tentando configurar um fluxo para que, quando eu mudar o status em um survey123 de "Needs Updates" para "Completed", ele envie um e-mail de notificação. Estou usando o gatilho "When record is updated in feature layer" para ArcGIS Enterprise e apontando para a camada de feição do survey123, mas ao alterar o atributo, o fluxo nunca é acionado.<\/P>

Tentei editar a camada na aba "Data" no Survey123, assim como em um mapa web, mas nada acontece no fluxo. Também tentei mudar a camada para a qual o gatilho aponta para a camada de feição hospedada original, bem como as 2 views (1 para o formulário e 1 para os resultados), e ainda assim nada acontece.<\/P>

Temos um fluxo diferente configurado para "When a survey response is submitted" e esse funciona bem com esta pesquisa.<\/P>

Também vale notar que, na verdade, não consigo fazer o gatilho "When record is updated in feature layer" funcionar em nenhuma camada que tentei. Então o problema pode ser simplesmente que eu não estou entendendo como usar esse gatilho.<\/P>

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GIS_kiwi4

Also going to leave this here if it might help with some troubleshooting.

https://community.esri.com/t5/arcgis-connectors-for-power-automate-questions/guide-troubleshooting-arcgis-and-arcgis-enterprise/m-p/1634995#M1058

Akshay Harshe

@KevinDohner

If you are using `When a record is updated in the feature layer ` trigger then you will need to follow that with `Fetch updates, changes, deletions...` action. There can be several reasons for webhooks to not work. See if you have following:

To create webhooks you must

Own a feature layer
Has editing enabled
has editor tracking enable `Keep record of changes, updates ...`
If admin has disabled the webhooks they must be enabled.
and your user type should also have ability to use the webhooks.

Check all the pre-requisites here Create webhooks—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Follow this guide to troubleshoot webhooks: Guide: Troubleshooting ArcGIS and ArcGIS Enterpris... - Esri Community

KevinDohner

I will definitely take a look at this. If I understand you correctly, I would still use the "When a survey is submitted" trigger, but since the webhook for that trigger is set to existing record edited, it will actually trigger the flow when something is edited?

GIS_kiwi4

You can use the "survey is submitted" connector but in the webhook settings (within survey123) you can just have the webhook trigger on "Existing record edited" and leave the "New record submitted" ticked off.

The flow will only trigger when a record is edited and not when it's submitted for the first time.

KevinDohner

A webhook is not being created when using that trigger. If I switch it to the "When a survey response is submitted" trigger, a webhook gets created, but I assume I wouldn't be able to fetch updates based on that trigger and if I remove that trigger the webhook will also get removed.

GIS_kiwi4

@KevinDohner - The first thing to check is to see if a webhook has been created.
If you set up the flow in PowerAUtomate, check the survey123 settings.

The webhook is critical for the triggers to work.
If the webhook does exist, it's worth checking within the webhook to see if trigger options are set up correctly.

Are you using AGOL or Enterprise?

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