Calculates Stopped Working

Question

Hello,

I have calculates that previously worked, but then randomly stopped working within the last two weeks.

* They seem to work for some users but not others (the issue is spreading though)
* The calculates work when I copy the old XLSX to a brand-new Survey
* Surveys are in Connect and accessed via Field App* Connect and Field App are most recent versions

I have an open case with Esri, but wondering if others have noticed similar behavior. This is a rather critical issue for us.

abureaux · Answer

Here is a comparison of some Meta Data...

The only difference between the submission that worked and the one that didn't work is the "header_utc_date" field. This is a hidden field that the user cannot change. Despite "header_mode" saying that this is a "new" submission, I would guess that the user actually went to the Sent Folder and copied a previous submission for a new survey.

abureaux · Answer

This is an example of calculates not working:

The user made a selection which was saved (agree_name), but nothing was found with pull data. This user submitted 10 items. Half didn't work. The other half did.

Edit: Seems like there are two separate issues here. This particular project's lack of data is related to a bug. I have created a separate post regarding this bug.