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error message: New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

EmilioTomé_Blasco

when I try to register a new component my host in ArcGIS Monitor 2023 I get the following error message:
New-CimSession : WinRM cannot process the request. The following error with error code 0x80090311 occurred when

and it won't let me register it.

I have done the solution in this link to enable permissions for wmi - cimv2 but without success:
https://doc.arcgis.com/en/monitor/latest/get-started/linux/enable-permissions-for-wmi-cimv2.htm

Yes, I have been able to register the components of my Enterprise without problems.

Any other ideas?

2023-02-20_13h23_33.jpg

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Accepted answers

GeoJosh

Hi Emilio,

Can you please try adding the ArcGIS Monitor machine as a trusted host on the machine you are trying to register for monitoring? On that machine:

Open a Powershell console as an administrator.
Replace <machine> with the ArcGIS Monitor fully qualified domain name and then run:

Set-Item WSMan:\localhost\Client\TrustedHosts -Value <machine>

Restart the Windows Remote Management service.
Try registering the host again in Monitor.

Josh

All comments

LanceKirby2

Hey @EmilioTomeBlasco, did you ever figure out a resolution to this?

WhitneyLoy

I am also having the same issue after following all the steps mentioned above for one host, all others have been connected successfully.

EmilioTomé_Blasco

It is possible that it is a problem of permissions of the main administrator of my machine or the administrator of the domain, after executing the command localhostClientTrustedHosts -Value in my <machine> PowerShell, I receive the error that I show in the image. I will talk to my IT team

WinRM_Monitor.jpg

GeoJosh

Hi Emilio,

Can you please try adding the ArcGIS Monitor machine as a trusted host on the machine you are trying to register for monitoring? On that machine:

Open a Powershell console as an administrator.
Replace <machine> with the ArcGIS Monitor fully qualified domain name and then run:

Set-Item WSMan:\localhost\Client\TrustedHosts -Value <machine>

Restart the Windows Remote Management service.
Try registering the host again in Monitor.

Josh

Owais777

I am facing the same issues. Any update how to resolve it

AndrewSakowicz

please confirm, did you enable it per https://learn.microsoft.com/en-us/windows/win32/winrm/installation-and-configuration-for-windows-rem... ,

https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-windows-hosts.htm

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