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Introduzir uma configuração ou alteração lógica no nível do Portal para evitar que as contagens de visualização de itens aumentem apenas com o acesso ao endpoint REST /data, pois isso atualmente leva a métricas de visualização imprecisas no ArcGIS Monitor devido a padrões variados de acesso à aplicação.
Introduzir um mecanismo ou opção de configuração no nível do Portal para controlar como as contagens de visualização de itens são incrementadas, particularmente quando o endpoint REST /data é acessado por sistemas automatizados. Atualmente, ferramentas como o ArcGIS Monitor acessam periodicamente endpoints de dados do Web…
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ArcGIS Monitor VBScript Deprecation
Forgive me if this has been asked before or is mentioned in documentation I haven't seen yet, but are there plans to move Monitor off of VBScript before its full deprecation? Had some issues installing Monitor Agent 2025.1.1 where the .dll files weren't already on some of our servers and ended up having to use DISM to…
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ArcGIS Monitor User Group Meeting #7 - Sept 16, 2026
ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help system administrators and GIS managers ensure their ArcGIS Enterprise deployments and underlying infrastructure is working efficiently. Please join us for the seventh user group…
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ArcGIS Monitor 2025.1: Complete system insight as the foundation for a future-proof GIS organization
In an era where organizations are becoming increasingly dependent on geographic information, the reliability of ArcGIS Enterprise plays a crucial role. Map services must always be available, data streams must be accurate, and users expect fast performance, whether they are citizens, employees, or supply chain partners. But…
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Ability to manually restrict cipher suites
ArcGIS Monitor does not support the ability to manually restrict the list of "Cipher Suites" like ArcGIS Server and Portal for ArcGIS do. Our security team have flagged ArcGIS Monitor as using medium strength ciphers as a high risk. Ideally we should reconfigure the ArcGIS Monitor to avoid use of weak or medium strength…
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User Interaction and Usage Analytics for ArcGIS Experiences
As an organisation, we're relying on ArcGIS Monitor for system performance and infrastructure monitoring. One thing we're hoping to see in future releases is for Monitor to be able to include deep usage analysis, specifically for Experience Builder applications. We need greater visibility of how end-users interact with our…
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Remove primary service account dependency
I am sure this is easier said than done, but is there a more secure way to provide ArcGIS Monitor access to ArcGIS for Portal and ArcGIS Server other than using the primary service account? Esri's own documentation recommends disabling the primary service accounts after the initial setup is complete. What I have in mind is…
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What new ArcGIS Enterprise administrators need to see first - by Onneer
Bringing a new system administrator up to speed isn’t a quick process. In many organisations, it can take months before someone feels comfortable navigating an ArcGIS Enterprise deployment, and even longer before they’re fully productive. That challenge becomes even larger when the person stepping into the role doesn’t…
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No Active Sessions for Portal
After upgrading AGM to 2026.0, I'm not seeing any active sessions in the Monitoring section of my Portal environment. All machines in the Enterprise have been rebooted since the upgrade. All other alerts, analysis views, and collections are behaving as far as I can tell.
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Error Message - Failed to create the metric
Hey All, I am getting the following severe error message in the ArcGIS server logs: Failed to create the metric 'agm-e5718927-4b85-4152-b48d-6011bd535693'. A JSONObject text must begin with '{' at character 1 Does anyone know how to figure out which metric is causing this error to occur. I cannot find any matching id in…
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Setting alerts for Maps / Apps / Experiences
Could we set response time alerts for apps / maps / experiences as a whole rather than just services? That way we can see if the app as a whole is performative vs the individual services??
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Get all service information from Server Admin
It would be great for Monitor to bring back all service information, such as 'Dedicated or Shared', running or stopped etc.....that way, helping Monitor become a 'one stop shop' for ArcGIS services
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Monitor Losing Connection
Since upgrading to the 2026 version of monitor (currently on 26.1), we've noticed that Monitor will lose connection to our servers a few times a day. Each disconnect will last approx 5 mins, before reconnecting without issue. There is no pattern behind this, it will happen seemingly at random times of day and night. This…
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Add More Observer Interval Options
Please add more observer interval options, such as 2, 6, 12, and 24 hours. This request is specifically to address the increase in Portal content item view counts due to the Inventory - Portal for ArcGIS observer (https://support.esri.com/en-us/bug/arcgis-monitor-20251-adds-views-to-web-maps-and-web-app-bug-000182865). I…
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Add Start Time Setting for Observers
We recently ran into a pretty serious configuration flaw with observer scheduling that affects system utilization metrics (in particular CPU Utilization %). Incorrectly showing CPU at 70%-100% utilization at all times. System Utilization Metrics are gathered from the 'Metrics - Host Windows' observer. When multiple…
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MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software
The Memphis Area Geographic Information Council (MAGIC) represents a community of GIS professionals, students, and end-users who, through their knowledge and work, provide the maps, analysis, data, and applications. They share GIS technology and experience through pertinent training, scholarship opportunities, and general…
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Video: ArcGIS Monitor User Group meeting #6 - Esri Partners Leveraging ArcGIS Monitor for Observability
On June 9th, the sixth ArcGIS Monitor User Group meeting was held. In this session, technical experts from Esri partners shared their experiences using ArcGIS Monitor. Cloudpoint Geospatial provided strategies and tips for proactive management of an enterprise GIS, while dymaptic discussed leveraging AI to extend ArcGIS…
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Alternative authentication method for environments where Primary Site Admin has been disabled to align with Hardening Guidelines published by Esri
Following a malicious attack on our ArcGIS Enterprise environment, we have disabled the primary site admin account that was compromised during the attack. Since we disabled the account, Monitor is no longer reporting metrics on services tied to the server site. I would like to have an alternative authentication method that…
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Cumulate downtime
We would like to see metrics to cumulate downtime in ArcGIS Monitor, such as for Portal, specific services, server roles, etc. Currently, ArcGIS system managers have no way to easily see metrics on how many minutes parts of the system experienced downtime. Managers have to manually check the start and end time of…
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Add support for SAML or Open ID logins to ArcGIS Monitor
In the current security environment, ArcGIS Monitor really needs the option to enable authorization with an identity provider through SAML or Open ID. I do not want this to necessarily be a requirement, but function more like ArcGIS Enterprise. You can add SAML/Open ID logins and still have ArcGIS logins if needed, or you…
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Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component
We are seeing this warning message in the monitor/admin/logs "Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component" This is after upgrading Monitor Agent to 2026.1
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Narrowing down which Alerts to tune in ArcGIS Monitor
Over the past few years, myself and others have encouraged everyone to tune alerts in order to make them meaningful. The goal being to eliminate false alerts, and to encourage action on legitimate alerts. Once Alerts are tuned, then notifications become powerful. As I attempted to do this in my own ArcGIS Monitor (AGM), I…
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ArcGIS Monitor at Esri 2026 User Conference
The Esri 2026 International User Conference returns to San Diego, CA next month. Register and learn more about the world’s largest GIS event here. The ArcGIS Monitor team will be at Esri UC to support you, answer questions, and listen to your feedback. We’ll be presenting several technical sessions and will also be…
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'Resolved' Alerts not clearing
Hi all 🙂 Since upgrading to 2026, I have a bunch of alerts that are resolved but just won't clear from Open Alerts!! The stayed open once the component had returned to normal, so I updated their status to resolved but they just will not clear!! Any ideas? Thanks
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Identity Mangement: Leverage Portal User Store
Please enable identity management in ArcGIS Monitor to leverage ArcGIS Enterprise Portal user store. Our organization is about to enable viewer and, possibly, manager permissions to a expanded group within our IT department and our end user department GIS leaders. Our IT Enterprise security model discourages any…
