Submission Export Trouble

Question

Hey all,

Anyone currently, or have ever previously, experienced trouble exporting data from Survey123 submissions as an Excel document?

Right now, Survey123 is saying it is exporting but it just spins. It creates an item in "My Content" but after I download the file, it won't load in Excel (probably because it never finished the export).

Thanks for any help!

Josh

JoshBillings · Answer

Thanks @MJBiazar!

MJBiazar · Answer

Hi @JoshBillings ,

A defect has been logged against this behavior and will be reviewed by our colleagues.

Synopsis: When attempting to export survey data by CSV, Excel, or Shapefile in Survey123, the export process hangs and never completes if a filter is applied to any date field.

It seems like the data can be exported successfully when the filter for the Date Field uses the "in the last" or the "not in the last" operators. While the bug is being reviewed, you may be able to use this as a temporary workaround.

Best,

MJ

DeonLengton · Answer

One of our clients has the same issue... @JamesTedrick