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How to change default grey basemap
How does one change the basemap to one other then Light Gray Basemap when creating a project in Enterprise 10.9.1? Is there a way that there can be more layers added to the Track Viewer Map?
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Export Users in Track View
We have 509 users in our track view. Not all users have actually started tracking. Is it possible to export he list of users? It is not easy to view in the Track Viewer. By viewing in the Last Known Locations in ArcGIS Pro, I see there are 348 users who have actually started tracking. I'd like to be able to compare the…
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Adding features to Location tracking service
Hi folks, I am trying to add features to the Location Sharing feature service via an AGOL REST call. This works using QuickCapture, but not from my app. If I replace the access token with the QuickCapture token (discovered with Fiddler), then this works. Otherwise, the API returns "Bad request". I gather Location Sharing…
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Export Track to Shapefile doesn't export time
Hi all, From what I can tell, if you use the "export--Shapefile" option in arcgis online to create a permanant record of the track log created in Tracker it strips out time. I've done a few tests, as I couldn't beleive it was happening but as far as I can see, all my date/time fields have been reduced to just date. If I…
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Tracks not working in Field Maps despite enabling tracks within Field Maps - Please Help
Hello, We are using tracker for aerial surveys and a biologist just returned from surveying to find out they have NO survey tracks recorded despite enabling tracks within Field Maps. They have been using the tracker extension for the past few years seasonally. The last few surveys they have enabled tracks through the…
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Tracker Data not showing up in "New" Map Viewer?
When I open up the "New" Map Viewer to build a map and try to add data created by Tracker it does not show up and I do not get an error? If I open up a map in the New Viewer that was created in Classic the layers are there but no data on the map?
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Session_Id value is null
Hello, Sometimes, my Session_id is null in the feature layer table (ArcGIS Enterprise). I don't understand why. Do you know how it's works ? This value is send by ArcGIS Tracker or it's wrote by the Server ? Thank you for your help. Thomas
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Tracker is unavailable
Hello--I am new to Tracker and am trying to set it up. However, I am getting "Tracker is unavailable" in Field Maps. First, I enabled tracking in my Organization's AGOL: Next, I assigned Tracker to myself to ensure I had access to it: However, when I go into Field Maps, I get this: I am sure I am missing something really…
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Can you track users from multiple organizations in same view?
With Tracker and Field Maps in ArcGIS Online, is it possible to track users from multiple organizations in the same track view? We're currently using it successfully for mobile users in our org, but we have partners in other orgs we want to add to the track view to track their locations also.. didn't seem like there was a…
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ArcGIS Tracker Deprecation
On December 31st, 2021, we deprecated support for ArcGIS Tracker (iOS and Android platforms). We highly recommend that you migrate existing field solutions to ArcGIS Field Maps. Field Maps includes all of the capabilities of ArcGIS Collector, ArcGIS Explorer and ArcGIS Tracker combined as well as many new improvements to…
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How to associate ArcGIS Tracker data to a unique ID?
Recently aquired ArcGIS Tracker and learning the ropes. I've enabled Tracker & captured some data. My question is: If I have an assignment number — how do I assoicate that with the ArcGIS Tracker data? So I can delinigate tracks based on assignment number.
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How to enable users to access their tracks within AGOL/Enterprise
I have a user who has been using the tracker capability in Field Maps but the only way they can view their tracks is if I as an Admin set a track view up. Should a user be able to access their tracks in AGOL as a layer in their content. When I created a some tracks a folder was automatically created when I uploaded the…
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Track Viewer cant create track view
Hello all, have a problem with track viewer app. Want to create a new track view but the progress bar stuck at 0% and at the bottom of the screen it says "Couldn't create track view. Item does not exist or inaccessible."
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Storing track line data from Tracker
I want to be able to store the track lines data indefinitely in my ArcGIS online account. Is this possible? I've seen that it only stores for 30 days, is there a way around this? I also want it to tell me the length of each track line.
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Tracker has excessive battery usage
The App uses excessive battery life when active. My battery went from 72% to 32% in 20 minutes of use. The app drops a point almost every 5 seconds, or it looks like every 20 ft. Is there a way to change this collection distance or time? I tired changing the streaming settings but that only slows the upload speed to the…
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"Retain tracks for:" keeps resetting to 30 days
Location tracking has been enabled on my enterprise portal, and I've set "retain tracks for:" to "always"; however, whenever I refresh the organization extensions settings page (or come back to it at a later date), "retain tracks for:" is reset to 30 days. Any idea why this is happening and/or how to get the setting to…
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Tracker's Point Collection Interval
What is the frequency at which Tracker collects a user's location? Is it based on the Field Maps Collection Settings > Streaming, or is it a set interval based on either distance traveled or time? Wanting to report on average speeds and time spent on activities (walking, driving, stationary) in a dashboard, but need some…
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AirTag for Location Tracking
Is there a way to add an Airtag location to ArcGIS Online? This would be a really awesome feature to track location of different items like municipal vehicles.
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Track View and Change Ownership of feature layer
Hello, I have created a track view for a several folks within our organization. I would like to transfer the ownership of track view feature layer to one of those individuals. However when I click to change owner I receive these messages, "Item cannot be reassigned without also reassigning all related items". This message…
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Tracker and Viewer user type
Hi, Can AGOL Viewer users who have been assigned Tracker license not only view but also record and share their own location in Tracker/Field Maps mobile app? Thank you,
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ArcGIS Tracker app issues
Hello, The ArcGIS Tracker application has been causing problems for several weeks. Suddenly it stops working for no apparent reason, the app crashes, does not respond and does not register positions. The tracks are not even uploaded manually. The version of ArcGIS Tracker that we use is 20.2.0. The type of device they have…
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Tracker Newbie Questions
My org. is in the process of obtaining tracker licenses for our Enterprise Portal, and while we wait for ESRI to provide them to us, I'm trying to put together our first project utilizing it - a regulatory inspection where field users walk out our mains and services, and inspect meters within a portion of our system, which…
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ArcGIS Tracker App won't let me sign in
Hello, I set up a new tracker project, the mobile users and track viewers have administrator roles in my organization, so they should be allowed to view tracks. When I try signing in to the mobile app I get a "You do not have permission to access this application" error message. I haven't found a post about this particular…
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Questions about Arcgis Tracker, Geozones, data analytics.
Hello Community, I have just acquired a few Arcgis Tracker licenses, and I would like to fully exploit the full potential of this tool, but before going into this I would like to investigate if it is possible to create Geozones, in such a way that if a user enters a defined zone, generate an alert. ¿? Question 2, it is…
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Unable to delete track points? Was there an update?
Hello, Yesterday and today when I have tried to delete track points in ArcGIS Pro connecting to the tracks service. This is something I have done before and not too long ago. Currently when I delete selected track records in ArcGIS Pro, the records disappear, I save the edits, and right after that the track points…