Latest Contributions by ChristopherBowles

I am trying to open Drone2Map on the same machine where I activated it to work offline.  In doing so, it asks me to log-in to the account and then I type in the credentials I get the following error: "The account cannot be used to authorize Drone2Map as it has been configured to be used offline on another workstation."  The problem is that I am using the same workstation - I am running this on Parallels for MacOS and I'm wondering if that is the issue.   When I disconnect from the internet, it says "Cannot Authenticate Application".  Any recommendations?  Is there anyway I can disconnect the offline authorization via the organization account? ... View more

We are having a reoccurring issue over multiple iPads (using v2.5) and different surveys where surveys get stuck in the Outbox folder and can not be opened to edit or resubmitted.  Nothing happens when the survey icon is clicked within the outbox and when the auditor submits the survey, no dialog box appears - the screen returns to the Outbox folder with the survey still there.  The surveys that are being submitted have multiple (80+) photographs.  Interestingly, the survey responses are submitted and can be viewed online in Survey123, but none of the photographs are present.   I have reviewed the log files for some of these failed surveys (logs recorded during submittal attempts) and it appears that the error being reported is "Code 1000 - Cannot insert duplicate key row in object...".  I believe that because so many photographs are being submitted, the process is timing out and the photographs fail to upload.  Because the survey responses have been recorded, on resubmittal attempts, it is trying to overwrite attachments (even though they aren't technically present).  Question 1 - should we be able to click on the survey in the Outbox and "edit and resend" - I believe that was historically an option and seemed to work when we ran into this issue before v2.5.  Question 2 - How can I submit these surveys manually?  I've asked the auditors to send me the sqlite file and attachment database.  When I load that database into the desktop client and fix the database, I experience the same issue (in this case using v2.6) where after clicking submit, you are returned to the Outbox and it fails to the submit the survey.  Can I make edits to the sqlite to make this a unique submittal? ... View more

I have a survey with numerous repeats that allow the user to upload unlimited photographs. I've included one repeat below as an example: type name label begin repeat image_table Take pictures showing the feature image image_file Image: end repeat When I print using the beta print fuctionality using a template with the following: ${#image_table} ${%image_file | size:460:0} ${/image_table} The printing icon spins indefinitely.  If I open the developer console up in Chrome, I get the following error: vendor.bundle.js:1 ERROR Error: Uncaught (in promise): TypeError: Cannot set property 'image_file' of undefined TypeError: Cannot set property 'image_file' of undefined at 7.chunk.js:1 at Array.forEach (<anonymous>) at 7.chunk.js:1 at Array.forEach (<anonymous>) at 7.chunk.js:1 at t.invoke (polyfills.bundle.js:1) at Object.onInvoke (vendor.bundle.js:1) at t.invoke (polyfills.bundle.js:1) at e.run (polyfills.bundle.js:1) at polyfills.bundle.js:1 at t.invokeTask (polyfills.bundle.js:1) at Object.onInvokeTask (vendor.bundle.js:1) at t.invokeTask (polyfills.bundle.js:1) at e.runTask (polyfills.bundle.js:1) at a (polyfills.bundle.js:1) at 7.chunk.js:1 at Array.forEach (<anonymous>) at 7.chunk.js:1 at Array.forEach (<anonymous>) at 7.chunk.js:1 at t.invoke (polyfills.bundle.js:1) at Object.onInvoke (vendor.bundle.js:1) at t.invoke (polyfills.bundle.js:1) at e.run (polyfills.bundle.js:1) at polyfills.bundle.js:1 at t.invokeTask (polyfills.bundle.js:1) at Object.onInvokeTask (vendor.bundle.js:1) at t.invokeTask (polyfills.bundle.js:1) at e.runTask (polyfills.bundle.js:1) at a (polyfills.bundle.js:1) at new m (polyfills.bundle.js:1) at c (polyfills.bundle.js:1) at c (polyfills.bundle.js:1) at polyfills.bundle.js:1 at t.invokeTask (polyfills.bundle.js:1) at Object.onInvokeTask (vendor.bundle.js:1) at t.invokeTask (polyfills.bundle.js:1) at e.runTask (polyfills.bundle.js:1) at a (polyfills.bundle.js:1) at Image.invoke (polyfills.bundle.js:1) ... View more