PullData works in desktop app but not mobile

Question

Has anyone had issues with the pull data function working in Survey Connect and the Survey desktop app but not on their mobile devices? I created a simple survey that pulls in data and calculates a field based on the pull data function. It works when I test it in Connect and it works on the desktop Survey app, but the field will not auto populate on my iOS device or my Samsung Galaxy tablet. Both have the most updated versions of Survey, and I have the most current versions of Connect and the desktop app as well. For now, this is using a hosted feature layer published to Portal. It's not an issue with the syntax or the pull data csv file since I was able to publish the survey no problem and I have been able to test it with no issues. Just not sure why it won't work on the mobile devices. Thanks in advance.

ChristianCordova · Answer

I'm having the same issue, on Survey Connect the puldlata works as expected but in mi IOs this functions is not working. The pulldata works well in both devices in some cases.

When I use pulldata + getValueAt it works fine, but when using pulldata + getValue it doesn't work as expected. Maybe the globalid field is not showable on mobil.

Using this syntax.

concat("cod_lote = '", ${cod_lote}, "'")
pulldata("@layer", "getValue", "attributes.globalid", ${estimation_url}, ${where_cond})

JamieLambert · Answer

@JohnWatson_EBA @SaraPluta @IsmaelChivite

I'm seeing an issue where recent updates I have made to a CSV file are not working, though all the original records - exactly the same pulldata functions pointing to the same CSV file - work fine. So the calculations work, only recent changes (not to the headers, just body text) to the CSV aren't working.

This is a CSV file in the Media folder of the Survey. No issues in Connect or Windows, but not working on iOS. This seems to be a common issue on iOS with CSV files created before a key date...

I tried creating a new CSV file and reusing the same filename, though this didn't work. I tried harder and used a NEW FILENAME and updated my pulldata calculations (find/replace) accordingly and this worked.

See also: pulldata-function-in-survey123-does-not-work-on-iPad?

Jamie.

SaraPluta · Answer

Just wondering if you ever found a solution to this issue? I am experiencing the same thing now.  I have a survey that uses the pull data function that worked successfully in the past, but now is not working on mobile devices.  It is still working on the desktop app.  Thanks! Sara