Latest Contributions by JohnSolly4

I think I see what you are saying @OlyPowers    When you create or save a dashboard using the latest Dashboard, https://www.arcgis.com/apps/dashboards you will no longer be able to open that dashboard using the Classic application, https://www.arcgis.com/apps/opsdashboard   These are two separate applications. The latest Dashboards will be able to open and edit older dashboards, but you won't be able to use the older application to open newer dashboards.   I hope that clarified things? I am doing my best to understand the problem you are raising! ... View more

I suggest reaching out to support about any Dashboards that are not opening. ... View more

Thanks for the update. I will look into what you just mentioned to see if I find an answer to why you couldn't do that. ... View more

I am seeing correct dates in Dashboard now (we just made an update). Can you check this again? We are also officially out of beta 🎉   ... View more

Hello, I am going to guess you are using ArcGIS Dashboards from within ArcGIS Enterprise. Is that correct? If so, what version of enterprise?   I suggest reaching out to Esri support if this is an enterprise issue. ... View more

Hello, could you try this again? We mad an update that might have resolved your issue.   If you are still having an issue, could you let us know what type of layer you are using. Is it an ArcGIS Online Hosted layer? ... View more

I think something is wrong with this web page outside of there being a Dashboard in it. When clicking around on the page, I am repeatably getting that error message.    I was able to see the Dashboard, so I don't think there is anything preventing the dashboard from being embedded. See screenshot below.   iPhone X iOS  14.4 Safari ... View more

Sorry about that Will! I got too focused and wasn't reading as clearly as I could have. I think I understand now. You are seeing additional polygon features selected around the the spatially filtered polygon boundary. I believe this is caused by the polygons having overlapping features. By default, the spatial selection does an INTERSECT, so even if the boundaries are overlapping by just a few pixels, it will be captured. We have open enhancements to include additional operators such as 'completely contains' which I think would solve this issue. A workaround would be to set up a foreign/primary key between these two polygon layers and use field filtering instead of spatial filtering. Are we on the same page now? ... View more

Hey Will Atkin‌. I think this is a bit of an optical illusion. I can also reproduce this in the map viewer. If you zoom in, it shows that these points are actually inside the polygon I suggest you reach out to the Map Viewer Beta forum as this is an issue that would be solved on their end if they address it. From my assessment, the points are in the right place, but they could visually be placed in a better spot at smaller scales. ... View more

Hello Will Atkin‌ I haven't been able to reproduce this on my side. Can you confirm that it works in the production dashboard (not the beta). If you can provide a map where you can make this happen, that would help a lot. Thanks! ... View more

It looks like you resolved things as I can access your dashboard without logging in! Let me know if you are still having issues with log in. ... View more

Hey Brian. There is also this issue, BUG-000126814 that will be fixed in 10.8.1. That one specifically mentions the 30 min time window + sign in prompt. "In Portal for ArcGIS configured with IWA, Operations Dashboard for ArcGIS using a web map with a refresh interval greater than 30 minutes configured for a layer results in an authentication prompt after the expiration of the refresh interval."  I am pretty certain that the fix we put in should address what you are seeing. There was a bug that caused several side effects causing the waterfall of IWA issues. Basically, all of these issues have the same root cause. ... View more

Hey Tom, Just wanted to jump in here with some thoughts. Is your Enterprise portal protected by Web Tier authentication (like PKI, IWA, SAML)? If so, we had several bugs with that sign in prompt coming up unnecessarily. We have just fixed the issues, but they will only be going into 10.8.1 If you are indeed using web tier authentication, you might want to chat with Brian in this thread: https://community.esri.com/thread/245429-ops-dashboard-token-expiration  It sounds like he has some temporary solutions that might help you with this. If at all possible, I would try to hold on until your organization can upgrade to 10.8.1 and then see if that resolves the issue.  -John ... View more