Latest Contributions by MargaretOhayon

Thank you for letting us know about the slow loading issues you have experienced when trying to view MySchedule in the web agenda.  The team has identified the issue and has resolved it.  Should you continue to have problems, please let us know asap. Margaret Ohayon | Project Mgmt, Marketing Operations Esri | 380 New York St. | Redlands, CA 92373 | USA T 909-793-2853, ext. 1392 | [email protected]| esri.com ... View more

Hi, We’ve had over 3200 people log in thus far and create an agenda, but have had a handful of users reporting log in issues like you seem to be experiencing.  The following quick series of steps have been the solution to all other reports of not being able to log in.  Could you please step through them and reply if this resolves the login issue for you too? 1. Go to www.esri.com and sign in (little sign in in the top right) 2. After you sign in, from the drop down that appears when you hover over the down arrow by your name choose "ArcGIS Online". This will take you to arcgis.com, where you should be signed in. 3. Once there (on arcgis.com), click on the drop down by your name again, and select "My Profile". 4. Next, click the blue "Edit My Profile button at the top. 5. You should be in the Edit screen. Verify everything is filled out correctly and then click the blue "Save".  Chances are you don't have to edit anything in your profile, and everything is looking ok, but you still have to click "Save", even if you didn't change anything.  Clicking "Save" is the most important step. 6. Sign out from arcgis.com 7. Return back to esri.com.  Sign out if you are signed in, just so we are starting clean. 8. On a new tab, go to uc.schedule.esri.com and try logging in again. Thank you, Margaret Ohayon | Project Mgmt, Marketing Operations Esri | 380 New York St. | Redlands, CA 92373 | USA T 909-793-2853, ext. 1392 | [email protected]| esri.com ... View more