This morning I awoke to several users saying that ArcGIS Pro will not open. It crashes immediately at the "Initializing..." point of the splash screen. Windows update ran on all 3 machines last night, see those updates below.
I have confirmed on a machine that did not receive these updates that ArcGIS Pro is still running correctly, so I would assume that rules out any issues with our License Manager.
Has anyone else experienced this today?
Solved! Go to Solution.
kb4055532 is the issue.
See this notice:
Microsoft recommends avoiding installing this update on Windows 7 or Windows Server 2008 R2.
I upgraded to Pro 2.1 yesterday and have experienced two unexpected crashes of my PC. Both times I was changing the symbology of a feature class and all of the sudden my computer locks up. I originally thought it was just taking a second to change the symbology, but after waiting around a few minutes for Pro to respond, I could no longer use my computer. After a forced shutdown I created a new project (thinking the project might be corrupted like how mxd's get corrupted) and began adding my feature classes back to the map. I began changing the symbology and labeling features then my PC locks up again. Unfortunately, an error log was not generated.
Anyone else experiencing this issue?
System Information:
HP ProDesk 600 G3 MT
Intel Core i5 @ 3.4 GHz
16 GB RAM
Nvidia GeForce GTX 1050 Ti
Windows 10 Version 1709 Build 16299.125
I'll add that before upgrading to Pro 2.1, 2.0 worked perfectly and I never had a crash like this.
Hi jfuto033 . This sounds like a different and more serious issue. You might want to start a new thread to make sure someone from Esri sees it.
BUG-000110910 ArcGIS Pro locks up when changing symbology
It looks like MS provided an updated patch yesterday: https://support.microsoft.com/en-us/help/4055532/security-and-quality-rollup-for-net-framework-3-5-1...