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Add new functionality to License Manager - Usage & Analysis Tools

SanjayLala1

Add posibility to see and account for the use of the licenses at License Manager in terms of how many licenses , for how long and by whom are used.
Usefull to monitor use of licenses, in order to dimension number and level of Desktop licenses need in organization.

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Licensing

Closed

Status: Closed

Valeria Chavez

Hi @SanjayLala1,

Concurrent Use license type and ArcGIS License Manager were deprecated July 1, 2025. To align with modern licensing standards, ensuring secure, permission-based access and consistent management of GIS content within ArcGIS, the primary method to access ArcGIS Pro moving forward is through an ArcGIS Online or ArcGIS Enterprise user type.

If you’re interested in influencing future enhancements around ArcGIS Pro usage reporting and administrative visibility, you may want to follow and contribute to these related ideas in Esri Community:

ArcGIS Pro Usage Tracking in ArcGIS Online | https://community.esri.com/t5/arcgis-online-ideas/arcgis-pro-usage-tracking-in-arcgis-online/idi-p/1677128
ArcGIS Pro usage logging for license level and add-on apps/extentions | https://community.esri.com/t5/arcgis-enterprise-ideas/arcgis-pro-usage-logging-for-licenselevel-and-add/idi-p/1616045
Usage statistics of ArcGIS Pro by Organization members in Portal | https://community.esri.com/t5/arcgis-enterprise-ideas/usage-statistics-of-arcgis-pro-by-organization/idc-p/1685635#M4485

JamesPoeschel

In an organization with many concurrent Advanced/Standard/Basic Licenses, there are often times where there are no more Advanced or Standard licenses available.

The ability to view the user account that has a certain license checked out would greatly benefit organizations with concurrent licenses.

I imagine this might be something we can do in the ArcGIS License manager, but this limits the ability to just administrators.

MikeCusi

Hi Alex, Can you give me a link where I can get this one by Julie. It does not seem to be available anywhere.

Cheers,

Mike

RebeccaStrauch__GISP

No, mine is just a one-liner for "daily/anytime" use. Bput we also harvest all the login/logout for all activity on the license managers, then run reports, usually annualy, to determine usage over all. One of our other developers here created excel reports that summarize in several ways. Works slick. I'm trying to get him to package it to share....he hasn't had time yet.

AlexZhuk

Is it the famous WhereHaveAllTheLicensesGone by Julie Skuba?

It's a great small utility. And it still works with 10.4.1.

RebeccaStrauch__GISP

Lmutil.exe still works for listing the users and the time the accused the license. I have .bat files that I run at command prompt.

GeorgePlumley

Would be nice to have some tools that work on the desktop side that can show the status of the license manager to show who has what licenses in use. With IT staff not allowing users to login to servers this would be very useful.

jenifferhomes

Most of the time contact info that can be collected is usually in a related table because there are yearly inspections that need to have information entered for the same spot multiple times.I came across your post looking for solutions for the last suggestion you had - I have a user that has decided to open arcgis on a desktop and laptop despite agreeing not to - going to read through the options file limits but I don't think there's an easy answer to that one...

DavidKearney1

I've been wanting this for years. Please include.

DarrenLacina

Much needed!

GelcysWilliams

I've been asking for a tool like this for years - there was something a user built but has been unusable after 9.x. I've had someone inhouse help to build something to show usage by day, unique names of users, unique users by license level, denied users - all to be picked by a date range. Concurrent licensing should offer these tools so we can monitor our usage if not before - then definitely in the light of enterprise licensing so you can determine how many you really need. I can't wait for this to be integrated!!

MichaelRoss

I'd like to see % idle, too. A lot of users will open ArcMap first thing in the morning and then "squat" on it - leaving it open all day just in case they need it.

AnjaSeckel

We use PLTS Defense Mapping and PLTS Production Mapping as floating licence. Around 15 persons have installed this software and only 3 licences are available at our organisation. The problem is that PLTS is switched on automatically at clients, but often the users don't need this software. It is the last saved session of ArcMap or ArcCatalog. Another person needs this software urgently, but no licences are available. Now this person has to speek with 10 or more persons, whether they have switched on PLTS. If this has no success the person has to speek with the IT-section. The IT-Section looks in the ArcGIS License Manager to find out which person use PLTS. This happens every day. Sometimes the person which is responsible for licences is out of office and we can't do our work. That is why we are also very interested in this capability.

AndrewQuee

My organisation does this through some custom software:

lmstat the licence server and grep the curent licence use text on-demand
Tomcat application to present above via intranet web page
Alternatively encode as XML for
Python XML reader that fires every ten minutes of the work day and records a sequential log of usage in monthly CSV files
CSV is converted to XLS, stripping nonessential data, can concatenate user activity into periods
Import XLS into Oracle tables for analysis and reporting

There are any number of commerical solutions for checking usage and analysis, this is just what we came up with that used what we had and didn't require any additional expenditure.

Edit:

We have now retired the above contraption in favour of OpenLM.

GelcysWilliams

I whole-heartedly agree! The old log analyzer someone wrote for v9 did some of this but no one has rewritten the log analyzer so I had to get a developer to help make something for our reporting purposes internally. With the need to keep track of use of enterprise license usage, I had really hoped ESRI could provide these tools.

I came across your post looking for solutions for the last suggestion you had - I have a user that has decided to open arcgis on a desktop and laptop despite agreeing not to - going to read through the options file limits but I don't think there's an easy answer to that one...

PeterHannah1

This should be a basic function included in the ESRI package. I am constantly needing to view whose tying up the limited number of ArcInfo, ArcEditor or ArcView licenses we have in our organization. Instead, we use an executable not supported by ESRI that has limited functionality.

SteveGoldman

The key functionality on this would be twofold:
1. Who is using what right now. This is needed when you are out of licenses and need to figure out who to go talk to to see if they are really currently using it.
2. Usage logging to see numbers of licenses in use over time (core products and extensions). Configurable time schedule (hourly, or at specific times during the day, etc). Ideally with a graphing or data export function, and a max usage report over a time period. This would allow us to know how often we're hitting our limit, if we have too many licenses, etc.

JackSettelmaierGC

I would love the ability to have the usage log "summarizable" by users, machine, total time seat/extension has been used over X amount of time.

RayMontgomery

I agree with the comments about this being absurd not to be able to see which users are using what licenses. This WAS available at 9.x, and for some unfathomable reason was removed, a REALLY bad idea. I want to see username, all licenses they are using, and the date/time they were checked out.

WendyFlynn

Great idea. Please include.

LaurenFagg

I was just writing a new 'Idea' about this very thing. The fact that ESRI is lacking this functionality is absurd. If they want us to buy more licenses (and obviously they do) then they ought to be providing a useful interface to prove to our managers that we need them!

GonzaloSanjuán_González

It's very useful to know who are using Desktop Licenses

DanaRemenova

Great idea, many of our customers demands this kind of funcionality in order to plan and reserve licenses for their GIS production platforms.

BarbaraMorey

This is an excellent idea. A tool to monitor license usage would be a huge help to my department. Even if it ran once an hour and dumped to CSV I would be happy enough

AnitaBowen

I Strongly agree with all prior comments ! I would like to see these ideas brought to fruition. While I appreciate the links and references to other scripts, It is much easier to get our IT department to support functionality when it comes from the Vendor of Corporate software than explaining to them the need to run such scripts from a user post board.

LoisKlatt

This should also include monthly and ad hoc reports of average and maximum number of concurrent licenses in use for each type of license and for each extension.

LoisKlatt

I agree with the need to see who is using a particular extension in a way that is more user friendly than lmutil (which still exists at 10). But this ability shouldn't be limited to the administrator. People who get the message that all licenses are in use need to be able to see who is using the licenses, so that they can contact people directly to find out when it will be available. It would be good if this enhancement would include full LDAP 3.0 compliance.

JürgenKappes

Dear Developters,

I need this tool to see the use for ArcGIS extensions (Who!!). it is posible a user have the extension in use but used not realy. So i can distinguish the situation.

DavidViljoen

I have written a couple of relatively simple apps:
1. ASP.NET app to show current users of ArcGIS (ArcInfo/ArcEditor/ArcView) and extensions. It shows when they started the session and it provides a simple mailto link to e-mail any/all current users (e.g. "Are you really using .... if not, please exit and let me know")
2. Windows service to poll ArcGIS license servers and write the current users and features being used to a database. The time window (when to start / end polling) and frequency (in hours or fractions of an hour)
I can be contacted viljoen@nrcan.gc.ca if you are interested.

RicaSaporta

another product that does most of these functionalities is OpenLM. it can show reprots by user groups and/or project groups and allow the adminstrator to relase full seats as well as extensions. it would be nice to have a more unified approach to license managemetn

KathSund

There is a bug listed for this in the NIM system. It is:

NIM063385 Add functionality to see and account for the use of the licenses at License Manager in terms of how many licenses , for how long and by whom are used

JosephWallis1

Flexera already provides this capability with their Flexnet Manager software. I can free any extensions at will and edit the options file to add or deny users access to extensions. Customized reporting on usage and high water mark reports are there. Since ArcGIS License Manager is a FLEX based product, I could not see them writing a product that duplicates functionality you can already get.

http://www.flexerasoftware.com/products/flexnet-manager.htm

JanBenson1

With the previous license manager I could tell what user had licenses checked out. We use concurrent use licenses. With the new license manager I have no easy way to determine who is using what extensions, or have forgotten to switch the license manager back to arcview. Now I have to open the log file and try to sift through the users to determine who has licenses checked out. Please make the names or computers of users with licenses checked out visible through the license manager again. Thanks.

BryanHall2

I currently use a scheduled batch script to monitor this. It would be nice to have a cleaner solution to show usage over the last month, quarter, year, etc.

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