Why does my Offline Web Map Not Work?

PaulDoherty2

Real-world Problem: In order to be prepared for local disasters (no notice events) I am helping my search and rescue team develop offline workflows. We need to be able to use ArcGIS Pro 2.5.2 with our Maps and Apps in both on and offline environments.

Technical Problem: Following these steps Take a map offline—ArcGIS Pro | Documentation I get a Create Offline Features Error, but with no explanation. 

Example Web Map: https://www.arcgis.com/home/item.html?id=802fb3be959a46e1a5b178fca5d7f054

 

Aaron Falk‌ Jared Doke‌

This is now an open Esri Support Case: #02598160 

PaulDoherty2

This ended up being a file path issue either because the template folder I was using contained brackets (based on the template folder that Wildland Fire GIS use, on actual incidents you remove these, but I was just doing some testing) or the location where the project was stored. 

Once I opened the project up in another folder I was able to easily download the Offline map.

So in short, if you get this vague error, trying changing the file path and/or remove any special characters (which I humbly admit should have been more obvious to a long time GISSer).

Esri Support also agreed to log an enhancement request for a more helpful error code ENH-000132523