Which Fire Truck should I use?

RobertFord1

I am trying to figure out which fire truck we would send in case of a far away emergency. The truck would be chosen so as to minimize the impact on service areas and overall response time. So we kind of want to create a reverse service area / closest facility hybrid. This product (CAD Analyst | Strategic Planning for Computer-Aided Dispatch ) is something that would be perfect, but was wondering if we could just use ArcMap instead.

I am using ArcMap 10.3.1 with ArcInfo License

Thanks!

JoeBorgione

to minimize the impact on service areas: 
^^^^What does this mean?

I use network analysis to choose the closest unit (quickest drive time) to an incident, but it sounds like you want to incorporate CAD (computer assisted dispatch) functionality into Network analysis.  I bet in can be done; how much money do you have to spend on it?

For example, once Network Analyst returns the closest unit, CAD takes over and figures out what sort of response the call type needs like: engine, ladder, heavy rescue, whatever.