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Contingent Values not working with Offline Areas

AaronKoelker

Hello. It appears that the support for contingent values added in the May 2022 update only applies when working online. We have a project where contingent values created in Pro will work as expected in the Field Maps mobile app (Android) while working online, but once you create an offline area, they no longer function in the app. No other changes to the project were made.

Is this a known issue or expected behavior? I haven't been able to find it referenced in the documentation anywhere. https://doc.arcgis.com/en/field-maps/android/help/fill-out-forms.htm#ESRI_SECTION1_7E7EF23C996E4EA7AB5986540DF2D812

Thanks.

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Accepted answers

cbp-geus

As of yesterdays ArcGIS.com system maintenance June 22nd we can happily say that Contingent Values are working in our new created offline areas this morning. We can also see that new functions has been added and we are looking forward to hear more about the new updates.

All comments

JosephHilliard94

Just to second this, I stripped out everything from my feature layer/web map and the only issue was the contingent values. I will raise a support call with Esri and comment on here if I find a solution. Glad (well not glad!) someone else has find this to be an issue and not just me as was questioning myself a bit!

AaronMurphy

I am also having this problem. Hopefully there is a solution or explanation soon.

KevinBurke

Hi @AaronKoelker , @JosephHilliard94 and @AaronMurphy

Thank you for reporting this behavior.

- Are you working with ArcGIS Online hosted feature services or ArcGIS Enterprise feature services?

- Are the offline areas you're generating in Field Maps failing to download or do they complete but you cannot access the contingent values?

Thank you

-Kevin

AaronKoelker

Hi @KevinBurke ,

For this specific project, we are using just one ArcGIS Online hosted feature layer. We are able to complete the download of the offline area. The problem occurs when we go to create a new feature (points, in our case): the contingent values do not appear as 'Recommended' in the dropdown, nor do any of the contingent fields auto-populate when there is only one possible value, based on previous choices. This workflow functions normally when not using an offline area (recommended values appear, certain fields auto-populate).

Thanks,

ErikDeSilva_NPS

I'm experiencing a similar issue, but not making it quite as far. The feature layers with contingent values work while online, but replica generation fails when trying to take the map offline. To answer your questions:

I am working with a hosted feature service in AGOL.
The offline areas fail to download, yielding the errors in the attached log.

Thanks!

-Erik

FieldMapsContingentLog.txt

AaronMurphy

I am also working with a hosted feature layer. The problem for me is exactly as @AaronKoelker describes it. Works great when online, but instead of recommended/other values in the contingent field, I just see a list of all possible values. Auto-population of remaining values also does not happen. Otherwise the downloaded map appears to be working fine.

KevinBurke

Thank you everyone for providing those details and for confirming the behavior.

The behavior you've described with contingent values in offline areas are known issues that are being actively investigated.

Depending on the type of feature service being used the behavior may differ. If using ArcGIS Enterprise federated feature services (non-hosted) the offline areas are getting generated successfully however the contingent value definitions aren't being included within the offline area. If using ArcGIS Online hosted feature services the downloads may fail.

I will provide additional information once it because available.

Thank you

-Kevin

Sara_

Hi Kevin

I'm having the same issue as listed above, Contingent Values are working in Field Maps through AGOL hosted feature layers but when a map area is downloaded (successful download), the contingent values functionality no longer applies. Is there any update to when this will be resolved?

Many Thanks

KevinBurke

Hi @Sara_ Thank you for sharing that feedback.

There are a few known issues with ArcGIS Online hosted feature services around contingent values when working with offline map areas:

- In cases where the offline area is being generated directly within Field Maps, the downloads are failing to complete successfully.

- In cases where the offline map areas are being generated at the map level through ArcGIS Online, despite those offline areas being downloaded successfully in Field Maps they don't contain the contingent values.

Both of the issues described above should be addressed with the next update to ArcGIS Online near the end of Q2/early Q3.

Thank you

-Kevin

cbp-geus

We are unfortunately experiencing the same issue with our ArcGIS Field Maps, and our geologists were supposed to use the app for their offline fieldwork in Greenland this summer.

We have made several tests with ArcGIS Field Maps on various mobile devices and user accounts and encountered different major issues that we think are related to the creation of the offline package:

The problem with the Contingent Values occurs only when offline areas are generated, where the Contingent Values Groups simply disappears from the app. They work as intended for the online part on AGOL and in our ArcGIS Pro project.
When offline areas have been downloaded from AGOL to the ArcGIS Field Maps app, the blue + button for making data points is not shown. This issue is not always consistent as this happens only sometimes and, in some cases, this is more frequent on some mobile devices like the iPhone. We have also tested with Samsung and Nokia both with Android OS 12. Sometimes the issue disappears if the Auto Sync is enabled, or the package is downloaded again, and sometimes it disappears when the user relog with their AGOL account.
When creating offline areas from the ArcGIS Field Maps app the package generation fails.
When updating the feature layers, the templates in the form builder resets or disappears. The only work around is not to use the Templates but add all the fields manually.

All feature services and maps are hosted on AGOL with shared with the organization and respective group.

cbp-geus

Their is announced a System Maintenance for the ArcGIS.com system today. Would there by any chance be updates for this issue?

cbp-geus

AaronMurphy

Has anyone successfully used contingent values with an offline area that was created in AGOL under the Web Map Settings/Manage Offline Areas?

Contingent values are now working for me in offline areas I create directly in the Field Maps app. However, I have tried updating, recreating, and deleting then recreating offline areas through AGOL with no success. The map/layer is the same in both cases.

Thanks,

Aaron

KevinBurke

Hi @AaronMurphy

Thank you for the feedback. That is a known issue that should be addressed in ArcGIS Online within the next few days.

Thank you

-Kevin

PaulSweeney3

Currently experiencing issue with downloading packaging field maps through the Web App and Mobile App.

Consistently getting the following error from the error log retrieved via the packages log.

"code: 500, "message": "Unable to create replica. Please check your parameters.", "details": ["Exporting data for layer 0 failed]

Is this related to this contingent values problem?

Have also gone through the troubleshooting links in the following post.

KevinBurke

Hey @PaulSweeney3,

My initial sense is that this download failure is unrelated to contingent values specifically, as the original download failure scenario was addressed in a recent update to ArcGIS Online.

Would you be able to share your map/services with me to test on my end?

If so, please share with the ArcGISFieldMaps user.

Thank you

-Kevin

JohnHernandez

Hi @KevinBurke Im experiencing the same problem that you mentioned about Enterprise (If using ArcGIS Enterprise federated feature services (non-hosted) the offline areas are getting generated successfully however the contingent value definitions aren't being included within the offline area). I have a non-hosted feature service in Enterprise 10.9 with contingent values that aren't being included within the offline areas. Is this an expected behavior?

Thanks,

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