私たちは最新のPBIバージョン：2.103.661.0 64ビット（2022年3月）を使用していますが、PBI DesktopでESRI ArcGISマップに接続できない問題が数か月続いています。 PBIオンラインでは接続が成功することを確認しました。この問題はPBI Desktopにのみあります。複数のトラブルシューティングを行いましたが、成功しませんでした。助けてください！！！

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Power BI Desktop - 'Connect to ArcGIS' に接続できません

RSIntelTeam

私たちは最新のPBIバージョン：2.103.661.0 64ビット（2022年3月）を使用していますが、PBI DesktopでESRI ArcGISマップに接続できない問題が数か月続いています。<\/P>

PBIオンラインでは接続が成功することを確認しました。この問題はPBI Desktopにのみあります。 <\/P>

複数のトラブルシューティングを行いましたが、成功しませんでした。 <\/P>

助けてください！！！<\/P>

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Accepted answers

AnthonyLatini

@RSIntelTeam - Hello there! My name is Anthony and I am a product engineer on the ArcGIS for Power BI visual. I was looking over this issue and I would like to help out if I can!

There have been reports of some sign-in issues within the visual both in Power BI Desktop and Power BI Online. We have identified and fixed an issue related to expired/cached tokens within the visual. This fix will be pushed out with our April 2022 release of ArcGIS for Power BI.

However, as a quick test (and hopefully fix), we can clear the cache of your Power BI Desktop application to clear out any and all old tokens that are persisted. Give the following steps a try and let me know if this helps!

As a general note, you might have all or only a few of the folders listed below. Please check both locations and remove all folders listed in these steps.

On your local system, depending on how you installed Power BI, browse to one of the following folder locations:
- .exe version— %LocalAppData%\Microsoft\Power BI Desktop (for example, <user>\AppData\Local\Microsoft\Power BI Desktop)
- Microsoft Store version— C:\Users\<user>\Microsoft\Power BI Desktop Store App
Delete the folder named CEF.
Delete the folder named WebView2
Delete the folder named Cache.
Restart the machine.

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AnthonyLatini

@RSIntelTeam - Hello there! My name is Anthony and I am a product engineer on the ArcGIS for Power BI visual. I was looking over this issue and I would like to help out if I can!

As a general note, you might have all or only a few of the folders listed below. Please check both locations and remove all folders listed in these steps.

On your local system, depending on how you installed Power BI, browse to one of the following folder locations:
- .exe version— %LocalAppData%\Microsoft\Power BI Desktop (for example, <user>\AppData\Local\Microsoft\Power BI Desktop)
- Microsoft Store version— C:\Users\<user>\Microsoft\Power BI Desktop Store App
Delete the folder named CEF.
Delete the folder named WebView2
Delete the folder named Cache.
Restart the machine.

RSIntelTeam

Thank you so much for the quick responds. I submitted a ticket for our technology team to conduct the above steps. I will keep you updated.

RudolfdeMunnik

Thank you @AnthonyLatini. Your solution worked for me. I have the Store Version installed. Removed files and rebooted.

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