"More Options" Not Available

Question

For some reason, on most of my ArcGIS Online web maps today, I cannot access the "More Options" (ellipsis button) menu. So I have no way to Configure Pop-Up, Rename, etc. Any ideas what might be going on?

Jay_Geisen · Answer

Thanks again for the replies. So, I went back to check on this this morning and, bizarrely, the ellipses buttons appear as normal across all of the sublayers. I did literally nothing since yesterday. I have no way to explain it, but there you go. To answer your question though, this "web map" is comprised of a number of "map services", one of which being the "All Utilities" one (not a Feature Service). They are all hosted locally in ArcGIS Server.

AdrianWelsh · Answer

Jay,

Is there a way to share that web map?

Also, have you tried clicking on the last-most layer in the grouped layer to see if the ellipsis is revealed?

JoeCatanzarita1 · Answer

Jay,

Thank you for the screenshot and additional information!

What type of "layer" is this? Is this a Hosted Feature Service? Was all of the above information (Compressed Air, Chilled Water, Electric Distribution, Electric Lighting) published together from either ArcMap or ArcGIS Pro?

Also, it looks as if the layer is grouped together. Perhaps that's why you're only able to click More Options on the top-most layer. I did a quick run through of ArcGIS Online Health and there doesn't appear to be any disturbances or issues with ArcGIS Online at the moment.

I look forward to your response.

Joe