Unable to access feature layer hosted

Question

Hi,

in our production server, some hosted feature layers stopped working suddenly. I can contact them with REST endpoint but obtain only an empty page. Trying to add them to a web map I get the error The layer is not accessible and cannot be added to the map.

I have ArcGIS Enterprise 10.8 single server deployment with Federated and Hosting Server. Validating the hosting server is Ok, and validating the ArcGIS Datastore connection from ArcGIS Manager also.

Some other FHL in same server continue to operate regularly.

Is there anyone else with similar problem? any suggestions?

thanks in advance

Andrea

BaileyBellavance · Answer

I was able to figure out this problem. Not sure if this is still an issue for you, but for general knowledge I was using ArcGIS Pro version 3.0 and Enterprise version 10.8. I don't know exactly what happened to start it but it's due to the version of Pro being too high for our server. I tried again using Pro version 2.7 and it works completely normal and as expected once the hosted layer was published. So you can either upgrade your Enterprise server or downgrade the version of ArcGIS Pro you're publishing from.

BaileyBellavance · Answer

I'm also having this issue two years later. Was there any resolution?

JeffSchroeder · Answer

Having the same issues - Was this issue every resolved?