I've got a webmap with a pop up enabled, with a custom attribute display configuration, using a href url call to another mobile app. The idea being a link from the pop up will call the other app with appropriate parameters e.g. appname://?asset=xyz
After clicking OK for the pop up config and saving the webmap the link works if I use the webmap immediately in a browser, until I refresh the page. In Explorer for ArcGIS the link fails and it isn't recognised as a hyperlink. When I view the webmap's JSON in ArcGIS Online Assistant the link is getting replaced with "#?asset=xyz"
Weirdly enough, if I use the same url in the Pop-up Media config, with an image, the link is retained and works fine.
Any idea why appname:// is getting replaced with a '#'? Is there anyway to call a custom app from the Attributes area of a pop up?
Explorer for ArcGIS