Comptes archivés ArcGIS online

Question

<\/HEAD>J'aide à gérer une organisation AGO universitaire. Depuis le passage à un modèle d'authentification unique en entreprise, nous avons commencé à accumuler beaucoup de matériel créé par les étudiants, dont certains souhaitent continuer à rendre disponible publiquement en ligne après leur diplôme.<\/P> <\/P> Ma question concerne ce qui arrive aux cartes web et aux applications cartographiques après la désactivation de l'email de l'étudiant (l'email qu'ils ont utilisé pour authentifier leur compte AGO). Je suppose que le compte AGO devient désactivé ? Est-ce que tout le contenu devient également inaccessible ? Existe-t-il une option pour « archiver » les comptes afin qu'ils soient désactivés mais que le contenu public reste visible ?<\/P> <\/P> Je sais que nous pouvons transférer le contenu des utilisateurs, mais c'est un cauchemar organisationnel lorsqu'il s'agit d'une université entière, année après année.<\/P><\/BODY><\/HTML>

Anonymous User · Answer

Hi @ScottSweet - if her account is expired she can reach out to Customer Service - they should be able to assist with the activation of an expired account for the purposes of transferring content.

Thanks,

-Peter

ScottSweet · Answer

My question is in line with this, but not for a large org.  I have a colleague who created some content in her personal account and now wants to switch it over to a work account.  However, she didn't renew her subscription and her account has been disabled.  Is there any way to retrieve the data?  Does she have to renew her subscription in order to gain access to that data she created?

My best,

Scott

Anonymous User · Answer

HI David Medeiros‌,

Thanks for the post. For SSO logins if the email becomes deactivated then the individual will no longer be able to sign into ArcGIS Online as the IDP won't be able to authenticate them, but it would not have an effect on the account within ArcGIS Online. Accounts that have been disabled (Manage members—ArcGIS Online Help | Documentation) still retain all content but also take up a seat in the organization.

A lot of improvements have been made to ArcGIS Online within the last six months to assist with content management for large organizations. The most useful feature added for your scenario is the ability to select multiple members and bulk transfer all of their content to a different member. For example, if 50 students graduated you could select all of them, transfer their content to a different account and revoke add-on licenses (also from the Members tab). At that point you would need to manually delete each user from the GUI or use the ArcGIS API for Python or Rest API to script bulk-deleting the users. Please exercise extreme caution if scripting a delete users workflow.

You may be interested in some of the rationale/comments regarding why bulk-deleting users is not available: ArcGIS Online bulk member management - Delete Users

I hope this explanation helps, let me know if there are any questions.

Thanks,

-Peter