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Lorsque l'enregistrement est mis à jour, le déclencheur ne fonctionne pas

KevinDohner

J'essaie de configurer un flux afin que lorsque je change le statut sur un survey123 de "Needs Updates" à "Completed", il envoie un e-mail de notification. J'utilise le déclencheur "When record is updated in feature layer" pour ArcGIS Enterprise et je l'ai pointé vers la couche d'entités du survey123, mais lorsque je modifie l'attribut, le flux ne se déclenche jamais.<\/P>

J'ai essayé de modifier la couche dans l'onglet "Data" dans Survey123 ainsi que dans une carte web, mais rien ne se passe dans le flux. J'ai également essayé de changer la couche vers laquelle le déclencheur est pointé vers la couche d'entités hébergée source ainsi que les 2 vues (1 pour le formulaire et 1 pour les résultats) et toujours rien ne se passe.<\/P>

Nous avons un autre flux configuré pour "When a survey response is submitted" et cela fonctionne bien avec ce survey.<\/P>

À noter aussi, je n'arrive en fait pas à faire fonctionner le déclencheur "When record is updated in feature layer" pour aucune couche sur laquelle je l'ai essayé. Donc le problème pourrait simplement être que je ne comprends pas comment utiliser ce déclencheur.<\/P>

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GIS_kiwi4

Also going to leave this here if it might help with some troubleshooting.

https://community.esri.com/t5/arcgis-connectors-for-power-automate-questions/guide-troubleshooting-arcgis-and-arcgis-enterprise/m-p/1634995#M1058

Akshay Harshe

@KevinDohner

If you are using `When a record is updated in the feature layer ` trigger then you will need to follow that with `Fetch updates, changes, deletions...` action. There can be several reasons for webhooks to not work. See if you have following:

To create webhooks you must

Own a feature layer
Has editing enabled
has editor tracking enable `Keep record of changes, updates ...`
If admin has disabled the webhooks they must be enabled.
and your user type should also have ability to use the webhooks.

Check all the pre-requisites here Create webhooks—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Follow this guide to troubleshoot webhooks: Guide: Troubleshooting ArcGIS and ArcGIS Enterpris... - Esri Community

KevinDohner

I will definitely take a look at this. If I understand you correctly, I would still use the "When a survey is submitted" trigger, but since the webhook for that trigger is set to existing record edited, it will actually trigger the flow when something is edited?

GIS_kiwi4

You can use the "survey is submitted" connector but in the webhook settings (within survey123) you can just have the webhook trigger on "Existing record edited" and leave the "New record submitted" ticked off.

The flow will only trigger when a record is edited and not when it's submitted for the first time.

KevinDohner

A webhook is not being created when using that trigger. If I switch it to the "When a survey response is submitted" trigger, a webhook gets created, but I assume I wouldn't be able to fetch updates based on that trigger and if I remove that trigger the webhook will also get removed.

GIS_kiwi4

@KevinDohner - The first thing to check is to see if a webhook has been created.
If you set up the flow in PowerAUtomate, check the survey123 settings.

The webhook is critical for the triggers to work.
If the webhook does exist, it's worth checking within the webhook to see if trigger options are set up correctly.

Are you using AGOL or Enterprise?

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