We want to add a WMTS service (https://sgx.geodatenzentrum.de/wmts_basemapde) within Map Viewer. We are currently working with Portal 10.9.1.
We have added https://sgx.geodatenzentrum.de as trusted server. And we can add the WMTS as content. But using the same WMTS url in Map Viewer brings up a service error "The layer cannot be added to the map." The same WMTS url used with Portal 11.0 Map Viewer works also fine.
Whats wrong here?
Hi @MichaelNüßlein,we have the same problem and talked to our ESRI consultant today. He told us, that adding OGC services in the new map viewer is not yet supported on Enterprise 10.9.1 and will only be possible with Enterprise 11.0 or higher.I was a bit surprised by this statement, because the online documentation for 10.9.1 provides instructions on how to add OGC services and makes no mention of the fact that this is only possible with 11.0 and higher.This doesn't solve your/our problem, but at least we know that it's not the fault of your/our approach.
The workaround I use in our 10.9.1 Enterprise Portal is to:
So far that has worked well for us. I suggest doing this process first thing to avoid incompatibilities when switching between the new and classic versions.
Hi @MichaelNüßlein I was able to add the layer to map-viewer classic in an Enterprise 10.9.1.
Ihab,
yes it works with map-viewer classic, but i want to use then new MapViewer. Can you add the WMTS with new Map Viewer too? ESRI recommends to use the new Map Viewer insead ov Map Viewer classic
Hi @MichaelNüßlein
I'm afraid the ability to add OGC WMTS/WMS/WFS layers from within the new Map Viewer is not available in Portal 10.9.1. It's only possible to add these in Map Viewer Classic at that version. As a workaround, it should be possible to add the WMTS using Map Viewer Classic, save the webmap, then open that webmap and view the WMTS using Map Viewer.
The following is taken from the Portal 10.9.1 documentation:
This limitation was addressed and the capability is available in both Map Viewer and Map Viewer Classic in Portal 11.0.
From the Portal 11.0 documentation:
I hope this is helpful
This still doesn't seem to work in AGOL, i can only add a wmts using map viewer classic - is this going to be updated?
Hi @SamJakson this isn't a limitation I'm aware of in ArcGIS Online - most WMTS services work fine for me in Map Viewer.
I suspect it may be a specific problem with the WMTS you're using. Are you able to provide any more information on that?
Sure, I've tried with two - the OS Maps API WMTS and APGB Aerial imagery WMTS.
Both can we added to ArcMap and Map Viewer Classic without issue, but not the new Map Viewer/ArcGIS Pro.
This is still a problem 2 years later. The new update says it should work, but it does not.
Hi @ericsamson_tract which product and version are you using? (e.g. ArcGIS Online or Portal for ArcGIS?)
And are you having trouble with all WMTS services or just a specific one?
@ericsamson_tract @PeterHodkinson I've Just checked this with the OS maps API - still doesn't work 2 years later, I hope this is resolved before they retire map viewer classic.
Hi @SamJakson I'm sorry you're still having trouble with the OS Maps API in Map Viewer. I've just tested this in ArcGIS Online Map Viewer myself without issue so I'm hopeful it should be possible to get it working for you with a bit of troubleshooting.
I hope this helps!
If anyone is still having issues with this post 10.9.1 Enterprise version, verify in portal admin (home > security > config) that the URL site is included under "allowedProxyHosts". That is typically what will allow incoming traffic of OGC services from external sites.
Les membres connectés peuvent publier, suivre les mises à jour, et plus encore. Nouveau ici ? Inscrivez-vous gratuitement.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.
