Power BI Desktop - impossible de 'Se connecter à ArcGIS'

RSIntelTeam

Nous avons la version PBI la plus récente : 2.103.661.0 64 bits (mars 2022), et nous ne parvenons toujours pas à nous connecter aux cartes ESRI ArcGIS sur PBI Desktop, cela dure depuis des mois maintenant.<\/P>

Nous avons vérifié via PBI en ligne où la connexion a réussi. Le problème se situe uniquement dans PBI Desktop. <\/P>

Nous avons effectué plusieurs dépannages sans succès. <\/P>

Merci de votre aide !!!<\/P>

AnthonyLatini

@RSIntelTeam  - Hello there! My name is Anthony and I am a product engineer on the ArcGIS for Power BI visual. I was looking over this issue and I would like to help out if I can!

There have been reports of some sign-in issues within the visual both in Power BI Desktop and Power BI Online. We have identified and fixed an issue related to expired/cached tokens within the visual. This fix will be pushed out with our April 2022 release of ArcGIS for Power BI. 

However, as a quick test (and hopefully fix), we can clear the cache of your Power BI Desktop application to clear out any and all old tokens that are persisted. Give the following steps a try and let me know if this helps! 

 

As a general note, you might have all or only a few of the folders listed below. Please check both locations and remove all folders listed in these steps. 

1. On your local system, depending on how you installed Power BI, browse to one of the following folder locations:
   • .exe version— %LocalAppData%\Microsoft\Power BI Desktop (for example, <user>\AppData\Local\Microsoft\Power BI Desktop)
   • Microsoft Store version— C:\Users\<user>\Microsoft\Power BI Desktop Store App
2. Delete the folder named CEF.
3. Delete the folder named WebView2
4. Delete the folder named Cache.
5. Restart the machine.