nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Information Banner on left side of dashboard opened in hubsite

EmmaErickson

Hi everyone,

I am looking for some help with might be a really obvious fix. I am short on time and have not found one yet.

I have a number of dashboards hosted in a hub site - and since this morning (this was not happening yesterday) the dashboards no longer open in a new tab (though they are set to) and this information banner on the left hand side of the screen is now present (but also wasnt yesterday).

Does anyone know what where I might have gone wrong in some settings to have this suddenly occur throughout all of the dashboards across multiple sites I have?

Here is a screenshot.

Thank you

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Anonymous User

SOS! This is a really bad update. I have same scenario - I'm sharing web apps and dashboards through hub sites and this updates messed those up! How can we get rid of the info banner?

https://www.esri.com/arcgis-blog/products/arcgis-hub/announcements/announcing-new-and-improved-arcgis-hub-content/

KlaraSchmitt

Hello,

This layout is part of our recent redesign of how we display content. The Info panel is open by default on desktop, but can be collapsed by an individual who is interacting with the content. As Hub is intended to be an engagement platform and can include community authored content, the purpose of the Info panel is to provide key metadata (dates, license, author, etc) to those who may want reference your content in other mediums. It is intended to help establish authenticity of the publisher.

The Info action is part of the Actions Menu, which was released in 2019; although, we recognize that for certain types of full-screen (edge-to-edge) content there is some unwelcome overlap and we're looking into how to improve our secondary navigation pattern as we move forward. If you wish for your dashboards to open externally to Hub so as not to have to deal with Hub's navigation controls, you may want to toggle the "Embedded Apps" setting off in Site > Settings > Interactions.

Anonymous User

It's really strange approach from ESRI as now you've messed up ready-made & running services.

PeterFerretti

I believe this should be rapidly reevaluated. As far as end-user design goes, this decreases usability for existing maps and apps that have splash screens. I think the Actions Menu could have a place, but not by default and definitely not with existing maps that have been publicly deployed. -Also, there seems to be a global visibility setting (un-checked by default, see image below) but even so, the info tabs are visible. We will be watching this closely to see if a reversion is made. Making global changes to existing applications makes me worry about what else Esri might do down the road... Please revert this update.

KlaraSchmitt

Thank you for your feedback.

For awareness, the Information Banner setting refers to an organizational banner that can be positioned atop all one's applications. It does not relate to the Actions Menu.

JustinPrather

Hi @Anonymous User –

Thanks for taking the time to post your feedback!

I'd welcome hearing more about the impact of this update for you. Would you be willing to add more detail here in the replies ... or you can book time to chat with me virtually.

JustinPrather

Hi @PeterFerretti –

Sincerely, thank you for taking the time to post your feedback!

Would you be willing to elaborate on the decrease in usability that this is causing, especially for maps that are already publicly deployed?

You (and others in the Esri Community) are welcome to add more detail here in the replies ... or you can book time to chat with me virtually. Happy to listen and learn.

Anonymous User

For example: I have live map based feedback running in hub. Now when citizen goes to map to leave a feedback this info banner pops up in english (rest of the site is in finnish). I have several of these and now I have to go all these through and create a hub page and insert the app inside the page. But that way I lose the possibility for full width app so I have to redesign the layout for most of these apps. Hours of unnecessary work that I can't bill from client.

PeterFerretti

Hi Justin,

Thank you for the reply. Unless I am missing the true intention of this new design, these are a few end-user design / usability challenges I see:

1) Screen real-estate and element positional shift. Almost a quarter of the desktop space is now consumed by this new Info action region. As such, the map isn't centered. Splash screens, etc. are all moved. This effects usability due to the uncomfortable alignment and awkwardness of a each map now that they are shifted to an unexpected (un-centered) position.

2) This now requires users to perform an additional click (to hide it) and get to the information they are actually after when selecting a map from Hub.

3) The Info action region is disassociated and feels out of place in look, feel and purpose for a public map Hub. It does not by default show supporting information specific to the map a user selects (without somehow configuring it additionally first). Guessing the purpose is to replace a traditional splash screen?

4) In my experience, public map users want less, not more. Hubs is powerful because we can created subject specific apps that get to the point with as few clicks as possible and as much subject specific design as possible (no extra fluff). For us, this app design approach leads to better overall adaptation and usability.

***POSSIBLE FIX??*** After troubleshooting, I think our solution will be to have each app open in a new tab. This is very unfortunate because it takes away from the purpose of a true Hub. However, it seems to work. I guess we will have to go this route until (fingers crossed) this is fixed, as we can not have this odd Info Action region appear every time the public wants to use a map.

HubsOffsetAnotherClick.JPG

JoãoFerreira3

Hi everyone,

I agree, this new action menu in dashboards is a bit annoying to say the least, it reduces usability. Is it possible to make it optional?

Also, on a similar note, for an administrator the action menu is also a bit annoying in ArcGIS Hub. Editing ArcGIS Hub should be only made available through ArcGIS Online account.

JustinPrather

Thanks for the additional information, @Anonymous User.

We're still actively collecting and analyzing feedback on the behavior of this side-panel.

Regarding the side-panel appearing in English, just to verify, when this happens, which browser is being used and what is the default preferred language set to?

JustinPrather

Thank you, @PeterFerretti, for taking the time to provide more information!

As I just wrote to @Anonymous User, we're still actively collecting and analyzing feedback on the behavior of this side-panel. Your feedback is helpful to our product team.

JustinPrather

Thanks for leaving feedback, @JoãoFerreira3!

Can you please expand on what you mean by "for an administrator the action menu is also a bit annoying in ArcGIS Hub"? Thanks for your time!

PeterFerretti

Thank you. Would it be possible to get an alert if/when this is fixed? I believe you have my email. We are in a bit of a holding pattern (having to use the work around that I mentioned in my previous thread) until then. I appreciate it. -Peter

Anonymous User

Hi there,

I am facing exactly the same problem. It is a terrible idea to make an information panel consume 20% of your page. This really hinders user experience. Why not to make it optional? Has anyone given you a positive feedback about it?

Best,
Felipe

Anonymous User

what about this being optional? this update has strongly damaged our Hub website. It would be really cool to have it back as it was. Is there any chance?

JoãoPádua

Hi Justin,

It is the same issue as mentioned for the dashboard. As an administrator when I open our organization ArcGIS Hub site I always have an action menu.

Additionally, in some of our dashboards we have side panels with filters and even the minimized action menu partially covers those filters (see picture).

Thanks

Picture1.jpg

JoãoPádua

Hi,

Not yet, no.

Regards

JustinPrather

Thank you for the feedback, @Anonymous User!

Would you mind giving me a bit of information:

For which content types are you finding this side panel to be hindering the user experience? Can you please describe your audience? (Is your audience stakeholders, GIS professionals, etc)

We are currently collecting feedback and information on our recent release so that we can make any changes to the product to best support our customers and the scaling of the product. So your additional feedback would be very helpful.

JustinPrather

Thank you for the reply and the attached image, @JoãoPádua! I see that even with the menu minified in that page that it is partially obstructing the text.

We are still collecting and analyzing feedback.

Another item that I forgot to ask about is this sentence:
"Editing ArcGIS Hub should be only made available through ArcGIS Online account."

Would mind expanding on this, as well? Is there a concern that a person without an ArcGIS Online account would be able to edit your content within Hub, even if they do not have edit access to an item?

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