Multiline text limit error

Question

We recently upgraded our surveys to 3.23. Before that, all of our Multiline text fields had a limit of 1000 characters. It appears to still be that way when filling out the survey through a web browser.

However, the survey123 app is limiting us to 255 characters. This is the case with every survey we have. Again, that same survey allows the full 1000 characters when using a web browser.

The surveys are all created with the web designer.

Has anyone else come across this issue? We had a bug logged for this, but they combined it with an older, similar bug. But, this just started for us with this latest update to the survey.

RobbHodges · Answer

Other than going in and recreating that field, it looks like we are out of luck for now. I have gone in to 34 surveys to remove the original multiline text fields and replace them with new ones (you have to go into the schema before you publish and change it to 1001 characters). Let's just say that hasn't been as fun as it sounds. There is a bug out of it, but it's still in the Under Consideration phase.

CClark · Answer

We are experiencing the same thing.  Survey created in Web Designer about 3 years ago and multiline field has always been set for 1000 characters.  After making a small change to an unrelated field and saving, it is now 255 characters.  Length still shows 1000 in the Feature Layer service and is not set to a value type.

RobbHodges · Answer

We only run this in the web designer. So, I don't think I can get to that. I did notice that even when I create a new Multiline field, it still limits me to 255 in the app, even though I double checked in the schema that it is set to 1000.