Hello
I've created a web survey and was trying to download it to Survey123 Connect but it would not complete the download, it just stays stuck on "downloading" , could you please advise?
thanks
Which version of Survey123 Connect are you using?
Im using latest version 1.7.35
Me as well.
In the logs this is what is captured:
<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Logging started: 2016-10-12T14:30:58<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Name: Survey123ConnectforArcGIS<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Version: 1.8.27<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application File Path: C:/Program Files/ArcGIS/Survey123/Survey123ConnectforArcGIS.exe<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Directory Path: C:/Program Files/ArcGIS/Survey123<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ AppFramework Version: 1.3.16<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Qt Version: 5.6.0<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System: Windows 7<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System Type: windows<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System Version: 7<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Kernel Type: winnt<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Kernel Version: 6.1.7601<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ CPU Architecture: x86_64<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ SSL Library Version: OpenSSL 1.0.2g 1 Mar 2016<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Host name: PIVTSS01<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Domain name: esri.local<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="64"] qml: Saving Configuration<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="66"] qml: apiUrl https://survey123.arcgis.com/api<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="67"] qml: ignoreSslErrors true<15>1 2016-10-12T21:32:09Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.File"] ArcGIS.AppFramework.File: __thiscall ZipReader::ZipReader(class QObject *)<15>1 2016-10-12T21:32:10Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="startQuery" filename="NewSurveyDialog.qml" line="249"] qml: Form query: orgid:jMCHJcLe13FaKCFB AND ((type:"Microsoft Excel" AND tags:"XLSForm") OR (type:"Form" AND NOT tags:"noxlsform"))AND tags:"Template"<15>1 2016-10-12T21:32:10Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onSearchCompleted" filename="PortalSearchModel.qml" line="80"] qml: Search completed: 2 item(s)<15>1 2016-10-12T21:32:12Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="startQuery" filename="NewSurveyDialog.qml" line="249"] qml: Form query: owner:nathanenge AND ((type:"Microsoft Excel" AND tags:"XLSForm") OR (type:"Form" AND NOT tags:"noxlsform"))<15>1 2016-10-12T21:32:12Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onSearchCompleted" filename="PortalSearchModel.qml" line="80"] qml: Search completed: 1 item(s)<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="download" filename="FormItem.qml" line="51"] qml: Download ea69d59bf06f43998fbc03524d3d2cec What's your Whisky<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.Network"] ArcGIS.AppFramework.Network: void __thiscall NetworkRequest::setErrorCode(int) 401<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.Network"] ArcGIS.AppFramework.Network: void __thiscall NetworkRequest::setErrorText(const class QString &) "Error transferring https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data - server replied: Server Error"<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onErrorTextChanged" filename="PortalRequest.qml" line="75"] qml: portalRequest: https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data error Error transferring https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data - server replied: Server Error<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onReadyStateChanged" filename="PortalRequest.qml" line="64"] qml: PortalRequest status: 500 500 Server Error<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onFailed" filename="PortalRequest.qml" line="79"] qml: PortalRequest failed: url https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data error { "code": 500, "message": "500 Server Error"}
The error is apparently on the ArcGIS Online side. If you're proficient in network debugging, I would try to access the items using the REST URL directly using a valid token and either your browser or a dedicated application like Postman.
Los miembros registrados pueden publicar, seguir actualizaciones y más. ¿Nuevo aquí? Regístrate gratis.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.
