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Survey123 v3.5: Inbox doesn't show attachments

JordanMiller4

We're having trouble showing attachments in the inbox when operators open existing forms out in the field.

I will note that we've had to move all our attachment questions into their own separate tables because the attachments are randomly grayed out and without a repeat option we can't add an attachment or set that question as required.

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Accepted answers

Anonymous User

Hi @ChristineMunisteri1,

Images in the Inbox are now supported for viewing and adding in the latest 3.13 version, which was released last week. Please refer to https://community.esri.com/t5/arcgis-survey123-blog/whats-new-in-arcgis-survey123-september-2021/ba-p/1099421

Regards,

Phil.

All comments

Anonymous User

Hi Jordan,

Attachments are not supported in the Inbox and will not be displayed in the survey form when open for editing. This is a future enhancement in our backlog.

Phil.

KatieHansen_NIFCAdmin

Hi Phil,

Do you have any updates on this enhancement and if it will be included in any upcoming releases?

Thank you,

Katie

JamesTedrick

Hi Katie,

There is no update at this time for attachments to be loaded with the Inbox.

JordanMiller4

Hi James,

Is there any update for showing attachments in the inbox? Many of our PC users in our office use the desktop application and there biggest complaint is not being able to view signatures and job site pictures.

Thanks,

Jordan

trillium4telco

Hi Philip, is there any firm timeline for adding this functionality? Several customers have asked us about this. Thanks!

Trillium Levine, Esri Deutschland

Anonymous User

Hi @TrilliumLevine_EsriDE,

This enhancement is high on our priority list, and something we are working on for 2021. There is currently no set timeline or release number it is scheduled for. Please keep an eye out on the Early Adopter Community, once we have the feature ready and in beta for user feedback in the future.

Regards,

Phil.

ChristineMunisteri1

Hi @Anonymous User and @JamesTedrick ! Do you guys have a recommended workaround for this issue? Would a custom URL scheme be helpful? From a survey that is being edited by a field worker, I need to open the corresponding web map to the same point and add/edit photos. Thanks!

Anonymous User

Hi @ChristineMunisteri1,

Regards,

Phil.

JimmyWalth

Is there a plan to support the Inbox for viewing and adding Files (pdf, xls, etc.)? That is the next logical step and would be of a great help in my workflow.

Anonymous User

Hi @JimmyWalth,

Yes, we are planning to support this in a near future release. The next cab off the rank for support for attachments in the Inbox is the file question type. With the 3.13 September release the image question was added, and with 3.13 November update signature will be added, and then we will be working on file. Please keep an eye out on the Early Adopter Community for updates when beta testing is available.

Regards,

Phil.

JimmyWalth

That is excellent news! This will mean a lot to my organization.

ABUGIS

Hi Philip,

is there any timeline as when the "file attachment" will be supported in Inbox? i guess a lot of people need this functionality.

thanks

Naeim

Anonymous User

Hi @ABUGIS,

The support for file attachment type in Inbox is still in development and not currently scheduled for the next release, however it is on our roadmap for a future release later this year.

Regards,

Phil.

ToddW_stl

Ok, so viewing attached images in the Survey123 Field App works great now.

Since viewing attached files in the field app is a known limitation at this time, my current workaround to view attached FILES in edit mode/inbox from (not within) the Survey123 Field App is to build an html link in a note for the user to click and open the record in edit mode in the mobile web browser.

See my reply on this thread for more info, screenshots, sample xlsx form.

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