Survey 123 Error

Question

Survey 123 users are receiving the following error when attempting to submit on an existing survey:

"Failed to submit. Unable to add the features. This operation is not supported."

I have contacted ESRI Customer support and opened a case.  Just wondering if anyone else has had this problem.

JHasthorpe · Answer

Hi Johan

Can you also check the service permissions to make sure that you can add new features:

If the service permissions are OK, can you share the survey .xls and I will see if I can replicate.

Thanks

John

JohanHendrickson · Answer

John,

The error only affects this survey. Feature layer is shared with everyone.

Sincerely,

Johan

Johan Hendrickson

GIS Analyst

City of Largo / IT Business Services

727-587-6740 Ext. 6824

jhendric@largo.com

JHasthorpe · Answer

Hi Johan

Can you confirm that this affects a specific survey or multiple surveys?

It looks like the permissions on the feature service may have been changed to not allow new features to be added. Can you go to the feature service item in ArcGIS Online and check the service permissions?

Thanks

John