Hey,
I have a user reporting that each time they try to simply open the Survey123 app on their phone it flashes the screen and returns to desktop. I have created a screen recording below.
Things we have tried:
- restarting the phone
- uninstall and reinstall the latest version of the app
- opened Explorer app, logged out and back in, no worries.
- Had our IT dept remotely remove and push the app to the phone using the Mobile Device Management console.
None of the above were able to make any difference to what happens when he clicks the icon.
Any thoughts?
