How to delete side loaded mpkg

Question

Hi , I am new to ArcGIS Earth and so I am having a few problems.

I have side loaded a mobile scene package (5GB) on to my iPhone using iTunes.

It shows up nicely when I view it.

My problems are:

I am unable to delete this mobile scene package through iTunes

I am unable to overwrite the file with a different one with the same name

When I try to add a different Mobile Scene Package, I get a not enough storage error (There is plenty of space on my phone)

YujingChang · Answer

Hi Ian,

Thanks for your trying and feedbacks! For the three problems, they may not be caused by Earth App and looks like they occur because of your device or system. In Earth App, it just opens the folder and doesn't have any operation with your files. Deleting data or adding data just depend on device or iTunes. If possible, could you please share more details of your device, system or iTunes version? It may be useful for us to help you to find the reason.

You can also Email me at ychang@esri.com to share more information.

And you could also check the answer here( https://community.esri.com/groups/arcgis-earth/blog/2019/12/04/issues-fixed-in-arcgis-earth-android-ios-101 ) which I gave you the same.