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Cuando se actualiza el registro, el disparador no funciona

KevinDohner

Estoy intentando configurar un flujo para que cuando cambie el estado en un survey123 de "Needs Updates" a "Completed" envíe un correo electrónico de notificación. Estoy usando el disparador "When record is updated in feature layer" para ArcGIS Enterprise y lo tengo apuntando a la capa de entidades del survey123, pero al cambiar el atributo, el flujo nunca se activa.<\/P>

He intentado editar la capa en la pestaña "Data" en Survey123 así como en un mapa web, pero no sucede nada en el flujo. También he intentado cambiar la capa a la que apunta el disparador a la capa de entidades alojada original, así como a las 2 vistas (1 para el formulario y 1 para los resultados) y aún así no pasa nada.<\/P>

Tenemos otro flujo configurado para "When a survey response is submitted" y ese funciona bien con esta encuesta.<\/P>

También cabe destacar que en realidad no puedo hacer que el disparador "When record is updated in feature layer" funcione para ninguna capa en la que lo he probado. Así que el problema podría ser simplemente que no entiendo cómo usar ese disparador.<\/P>

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GIS_kiwi4

Also going to leave this here if it might help with some troubleshooting.

https://community.esri.com/t5/arcgis-connectors-for-power-automate-questions/guide-troubleshooting-arcgis-and-arcgis-enterprise/m-p/1634995#M1058

Akshay Harshe

@KevinDohner

If you are using `When a record is updated in the feature layer ` trigger then you will need to follow that with `Fetch updates, changes, deletions...` action. There can be several reasons for webhooks to not work. See if you have following:

To create webhooks you must

Own a feature layer
Has editing enabled
has editor tracking enable `Keep record of changes, updates ...`
If admin has disabled the webhooks they must be enabled.
and your user type should also have ability to use the webhooks.

Check all the pre-requisites here Create webhooks—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Follow this guide to troubleshoot webhooks: Guide: Troubleshooting ArcGIS and ArcGIS Enterpris... - Esri Community

KevinDohner

I will definitely take a look at this. If I understand you correctly, I would still use the "When a survey is submitted" trigger, but since the webhook for that trigger is set to existing record edited, it will actually trigger the flow when something is edited?

GIS_kiwi4

You can use the "survey is submitted" connector but in the webhook settings (within survey123) you can just have the webhook trigger on "Existing record edited" and leave the "New record submitted" ticked off.

The flow will only trigger when a record is edited and not when it's submitted for the first time.

KevinDohner

A webhook is not being created when using that trigger. If I switch it to the "When a survey response is submitted" trigger, a webhook gets created, but I assume I wouldn't be able to fetch updates based on that trigger and if I remove that trigger the webhook will also get removed.

GIS_kiwi4

@KevinDohner - The first thing to check is to see if a webhook has been created.
If you set up the flow in PowerAUtomate, check the survey123 settings.

The webhook is critical for the triggers to work.
If the webhook does exist, it's worth checking within the webhook to see if trigger options are set up correctly.

Are you using AGOL or Enterprise?

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